Windows Update Fails

[Chris Maxwell]

Hi there,

I'm having a strange problem with Windows Update. All
updates that I attempt to install are failing with the
following error:

---

No Updates Were Installed

The following items failed to install. To try installing
them again, click Review and install updates, and then
click Install Now again.

August 2003, Cumulative Patch for Internet Explorer 6
Service Pack 1 (822925)
813951: Update for Internet Explorer 6 SP1
330994: April 2003, Security Update for Outlook Express 6
SP1
821557: Security Update (Windows XP)
811493: Security Update (Windows XP)
Security Update for Windows XP (815021)
MS03-026: Security Update for Windows XP (823980)
Security Update for Microsoft Data Access Components
(823718)
823559: Security Update for Microsoft Windows
817606: Security Update (Windows XP)
817787: Security Update Windows Media Player for XP
NVIDIA display software update released on May 02 2003.

---

It launches the basic installation program to download the
setup files where i click "Accept" then comes back with
the error above for any files I try to install.

I have cleared out the cache, temporary internet files,
the windows update files, browser history and have tried
Stepping Mode for Windows Update per the knowledge base
article and checked that my security settings are set
correctly.

Does anyone have any ideas what is wrong? It works fine
on another PC which is identical in hardware and is also
running Windows XP Professional.

Thank you for any help that you can provide.

Best Regards,

- Chris

 

[Taurarian]

Here's some information for your to consider:

If Updates fail to install:-
If you receive a 643 error message or a message indicating that Windows
Update was unable to complete the operation. This may occur if the catalog
database (Edb.log) is damaged.
Try this:-
Click Start, click Run, type cmd, and then click OK.
At the command prompt, type the following command, and then press ENTER:
del /q "%SystemRoot%\System32\Catroot2\Edb.log
This command will force the catalog database to rebuild itself.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;817753
Errors Occur When You Try to Install Updates from the Windows Update Web
Site

If the Windows Update scan feature reaches 100%, and then displays "There
are no updates available at this time" message.
Verify that your computer's date and time are accurate and that the Internet
Explorer language option is not empty.
To check the language setting in Internet Explorer:
1. Click "Tools" and then choose "Internet Options"
2. Click the "Languages" button
3. Make sure at least one language is listed in the "Language Options"
dialog.
Windows Update Site Lists Updates That You Already Installed

Unable to download updates or there is an error message:
Start/Run - type CMD.
At the prompt, type the below commands (Press ENTER after each line)

net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc

Now try the install again.

Or
Start/Run and type in: regsvr32 wintrust.dll

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

Why can't I download updates?
http://www.kellys-korner-xp.com/top10faqs.htm

Windows Update Is Not Installed
http://support.microsoft.com/default.aspx?scid=kb;en-us;811269
This issue may occur if you use the AOL Web browser interface to access and
download Windows Updates. The AOL Web browser does not communicate properly
with the Windows Installer software, and this may cause Windows Installer to
stop responding.

http://support.microsoft.com/default.aspx?scid=kb;en-us;822798
You Cannot Install Updates or You Are Prompted to Install Updates That You
Have Already Installed

http://support.microsoft.com/default.aspx?scid=kb;EN-US;319585
WINUP: "Software Update Incomplete, This Windows Update Software Did Not
Update Successfully" Error Message When You Visit the Windows Update Web
Site