"Windows stalls on cold boot"

[Guest]

I've been troubleshooting a problem of Windows stalling out on a cold boot.
It will get to the splash screen and seem to initiate the kernel and NT
Loader ok, check the boot devices ok, then stall out. Occasionally, it will
try to proceed, the perform a memory dump. On a warm boot, it works fine.
I've repositioned all PCI cards to different slots, but no difference. All
drivers indicate working properly.

System info:

AMD Duron, 1100 MHz (11 x 100)
Gigabyte GA-7ZXE (5 PCI, 1 AGP, 3 DIMM, Audio) Chipset VIA VT8363A Apollo
KT133A
System Memory 640 MB (PC133 SDRAM)
BIOS Type AMI (12/04/03)
NVIDIA GeForce 6200 (256 MB)
Audio Adapter VIA AC'97 Audio Controller
Microsoft Windows XP Home Edition SP2

 

[Malke]

I've been troubleshooting a problem of Windows stalling out on a cold boot.
It will get to the splash screen and seem to initiate the kernel and NT
Loader ok, check the boot devices ok, then stall out. Occasionally, it will
try to proceed, the perform a memory dump. On a warm boot, it works fine.
I've repositioned all PCI cards to different slots, but no difference. All
drivers indicate working properly.

System info:

AMD Duron, 1100 MHz (11 x 100)
Gigabyte GA-7ZXE (5 PCI, 1 AGP, 3 DIMM, Audio) Chipset VIA VT8363A Apollo
KT133A
System Memory 640 MB (PC133 SDRAM)
BIOS Type AMI (12/04/03)
NVIDIA GeForce 6200 (256 MB)
Audio Adapter VIA AC'97 Audio Controller
Microsoft Windows XP Home Edition SP2

It could be any hardware component failing but I would start by swapping
out the power supply for a known-good one. If that solves the issue,
replace the original psu.

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot


Malke

 

[Guest]

I think I may have narrowed it down to the mup.sys file because it will stop
at this file in Safe Mode. Everything works fine on a warm boot. I'm
looking at information on this file since I've had trouble with getting my
home network to set up properly. Power supply and hardware seem to be
functioning beautifully. I'm trying to find references on fixing this
particular file.

 

[Malke]

I think I may have narrowed it down to the mup.sys file because it will stop
at this file in Safe Mode. Everything works fine on a warm boot. I'm
looking at information on this file since I've had trouble with getting my
home network to set up properly. Power supply and hardware seem to be
functioning beautifully. I'm trying to find references on fixing this
particular file.

That is misleading. It is the driver that loads *after* mups.sys that is
causing the issue. What changed between the time things worked and the
time they didn't? If you can't figure that out, try a System Restore to
when things worked.


Malke

 

[Guest]

The mup.sys has been ruled out. According to the boot log, the ACPI driver
failed to load. This kept everything else from being loaded. I've included
several ines at the point of the problem as the log is lengthly and has
duplicate entries.
Did not load driver Advanced Configuration and Power Interface (ACPI) PC
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver WAN Miniport (L2TP)
Did not load driver WAN Miniport (Network Monitor)
Did not load driver WAN Miniport (IP)
Did not load driver WAN Miniport (NetBEUI, Dial In)
Did not load driver WAN Miniport (NetBEUI, Dial In)
Did not load driver WAN Miniport (NetBEUI, Dial In)
Did not load driver WAN Miniport (NetBEUI, Dial Out)
Did not load driver WAN Miniport (NetBEUI, Dial Out)
Did not load driver WAN Miniport (NetBEUI, Dial Out)
Did not load driver WAN Miniport (PPPOE)
Did not load driver WAN Miniport (PPTP)
Did not load driver Packet Scheduler Miniport
Did not load driver Packet Scheduler Miniport
Did not load driver Packet Scheduler Miniport
Did not load driver Packet Scheduler Miniport
Did not load driver Packet Scheduler Miniport

 

[Guest]

I believe I found the culprit to this problem. After breaking down the
system, cleaning it out, and powering it back up, I noticed that the power
supply fan was not running. This caused it to overheat and XP detected the
rise in temperature and errored out. This kept the drivers from loading.
After getting the fan to run, it booted up fine. Fortunately, the fan is
easily replaceable. T

 

[Unknown]

How do you explain a cold boot fails and a warm boot works OK as stated in
your original post?

 

[Guest]

If I really could explain that, I'd still be working as a support analyst.
Initially, the fan problem seems to be intermittent and it will function
during a warm boot. But on initial power up, the power supply fan hangs ( or
won't start), thus causing overheating and the operating system fails to load
or errors out.

 

[Unknown]

Any fan settings in your BIOS?

If I really could explain that, I'd still be working as a support analyst.
Initially, the fan problem seems to be intermittent and it will function
during a warm boot. But on initial power up, the power supply fan hangs
( or
won't start), thus causing overheating and the operating system fails to
load
or errors out.

 

[Guest]

No.

 

[Unknown]

If no fan settings in your BIOS and the power supply fan fails to run
(sometimes) it is time to get a new power supply.

 

[Guest]

The fan does not fail to run, it sticks. I can get to run most of the time,
except when the system has been off for a while(overnight). I manage to
work around the problem by starting the fan turning. I can replace the fan
itself. The power supply itself seems to work fine.

 

[Unknown]

If it sticks, replace the fan.

The fan does not fail to run, it sticks. I can get to run most of the
time,
except when the system has been off for a while(overnight). I manage to
work around the problem by starting the fan turning. I can replace the
fan
itself. The power supply itself seems to work fine.

 

[Guest]

Correct! And that will be done!