Windows Security Center/Antivirus Problem

  • Thread starter Thread starter sharonf
  • Start date Start date
S

sharonf

For the past couple of days Windows Security Center has been sending
pop-up alerts on my husband's computer saying that his Virus Protection
is out of date. It is NOT out of date. The antivirus program (Ca
antivirus) shows the last product update as today. A virus scan comes up
clean. So does a spyware scan (Ad-Aware and Malwarebytes). Any ideas?
 
sharonf said:
For the past couple of days Windows Security Center has been sending
pop-up alerts on my husband's computer saying that his Virus Protection
is out of date. It is NOT out of date. The antivirus program (Ca
antivirus) shows the last product update as today. A virus scan comes up
clean. So does a spyware scan (Ad-Aware and Malwarebytes). Any ideas?
Click to expand...


See: Security Center Not Reporting Anti-Virus or Firewall Status Correctly
http://www.winhelponline.com/blog/s...ting-anti-virus-or-firewall-status-correctly/


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"
 
Sharon, WSC may not recognize your Antivirus program. I use Comodo and I
have the same problem. What I did was to go to
Control Panel>Security Center>Lt column - Change way Security Center
alerts me- Uncheck Antivirus.
 
sharonf said:
For the past couple of days Windows Security Center has been sending
pop-up alerts on my husband's computer saying that his Virus Protection
is out of date. It is NOT out of date. The antivirus program (Ca
antivirus) shows the last product update as today. A virus scan comes up
clean. So does a spyware scan (Ad-Aware and Malwarebytes). Any ideas?
Click to expand...

This is the link for XP, Sharon. My previous post contained the link for
Vista/Win7. Sorry about that:

Rebuilding the WMI Repository
http://windowsxp.mvps.org/repairwmi.htm


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"
 
sharonf said:
For the past couple of days Windows Security Center has been sending
pop-up alerts on my husband's computer saying that his Virus Protection
is out-of-date. It is NOT out-of-date. The antivirus program (Ca
antivirus) shows the last product update as today. A virus scan comes up
clean. So does a spyware scan (Ad-Aware and Malwarebytes). Any ideas?
Click to expand...

Check the date on his system.. if it has the wrong date, that can cause
that error.
 
What did CA Support have to say when you asked them about it?

Has his CA subscription ever expired?

Has a Norton or McAfee application ever been installed on the computer
(e.g., a free-trial version that came preinstalled when you bought it)?
 
PA said:
What did CA Support have to say when you asked them about it?

Has his CA subscription ever expired?

Has a Norton or McAfee application ever been installed on the computer
(e.g., a free-trial version that came preinstalled when you bought it)?
Click to expand...

No reply yet back from CA. His CA subscription has not expired. Also
no Norton or McAfee have ever been installed in his computer. He has had
this computer for a few years now and no changes have been made to his
virus program....other than updating to a new version. No version
updating has been made for quite some time.
 
sharonf said:
No reply yet back from CA. His CA subscription has not expired. Also
no Norton or McAfee have ever been installed in his computer. He has had
this computer for a few years now and no changes have been made to his
virus program....other than updating to a new version. No version
updating has been made for quite some time.
Click to expand...

[To keep track of things, it helps immensely if you quote all of the
previous message(s) in your replies to the newsgroup. Thank you.]

HOW TO Rebuild the Window Management Instrumentation Repository (WinXP)
http://windowsxp.mvps.org/repairwmi.htm

BONUSTip: Setting up Outlook Express to access Microsoft newsgroups
http://www.michaelstevenstech.com/outlookexpressnewreader.htm
 
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