Windows restore

[Guest]

My daughter has the following problem and we are unable to solve what to do other than use the System Restore, although she has never used it before
Will she be likely to lose any personal files/folders that will be outside of My Documents?

Vet Resident Protection thing that keeps appearing on my computer, it states

Information\restore{B79E2B5D-DA4F-4831-4831-AB74-E29498652658}RP845\A019414_exe is Win 32
Bobax.C wor

 

[Mary Sauer]

http://securityresponse.symantec.com/avcenter/venc/data/w32.bobax.c.html

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com

My daughter has the following problem and we are unable to solve what to do other

than use the System Restore, although she has never used it before.

 

[John A]

http://www.vet.com.au/html/zoo/system_restore.htm

John Allen

 

[Alex Nichol]

My daughter has the following problem and we are unable to solve what to do other than use the System Restore, although she has never used it before.
Will she be likely to lose any personal files/folders that will be outside of My Documents?

Vet Resident Protection thing that keeps appearing on my computer, it states:

Information\restore{B79E2B5D-DA4F-4831-4831-AB74-E29498652658}RP845\A019414_exe is Win 32.
Bobax.C worm

First - System restore does not include anything at all in a user's my
documents.

She had a virus that got included in one of the restore points. It
can do no harm there, unless you restore to the point concerned. So
having cleaned the virus from everywhere else, wait for a new clean
point to have been made (or go to Start - All Programs - Accessories -
System Tools - System Restore and create one manually) then Start - All
Programs - Accessories - System Tools - Disk Cleanup and on the More
Options use the button to delete all but the more recent point - the
virus will go along with the point it is in