Windows Picture and Fax Viewer

[John]

I used to be able to open and preview .jpg files e-mailed
to me before downloading them. However, now, whenever I
attempt to open and view such a .jpg file, Windows
Picture and Fax Viewer says "no preview available". The
only way I can view the pictures is to download the files
and then open them. I'm not sure how to fix it. Can
anyone help? Thanks

 

[John Inzer]

Maybe this KB article will lead to
a solution:

(326675) "No Preview Available" and "File Format Is Not Supported"
Error Messages Occur When You Try to View Graphic Files
http://support.microsoft.com/default.aspx?scid=kb;en-us;326675

The following link could be useful also:

Go to the following site and scroll
down to the bottom of the page.
"Music, Video, and Photos"
http://tinyurl.com/7g4k

 

[marty]

I'm having the same problem. Let me know if you find out
how to fix it. Thanks.