Windows not seeing drive as DVD R/W

[mcoffee41]

I just put in a Sony DRU-710a DVD R/W as a master disc drive. Windows saw
the drive and installed a basic CD-Rom driver for the device upon the first
boot up. It will not see any DVD disc though, only regular cd's. Sony does
not provide any drivers for it, so I'm not sure how to get Windows to see it
as a DVD-Rom Drive.

Any help would be appreciated.

Mike

 

[Bob I]

Do you have DVD software? Windows 2000 hasn't a clue about DVD's

 

[mcoffee41]

The only software is the Nero Burning software, but that isn't really
designed to help windows see it as a DVD drive.

Thanks,

Mike

 

[Sid Elbow]

I just put in a Sony DRU-710a DVD R/W as a master disc drive. Windows saw
the drive and installed a basic CD-Rom driver for the device upon the first
boot up. It will not see any DVD disc though, only regular cd's. Sony does
not provide any drivers for it, so I'm not sure how to get Windows to see it
as a DVD-Rom Drive.

In my experience, most manufacturers *don't* provide a specific driver
for their drives - they rely on Windows built-in drivers. Try opening up
its properties in Device Manager and see what the driver details are.
For My DVD R/W they are:

cdrom.sys
redbook.sys
storprop.dll

Which actually look like CDROM drivers but the device does work fine as
a DVD R/W.

If you still have a problem you could try reinstalling the driver from
Device Manager and checking out *all* available drivers.

 

[Bob I]

Have you asked them here on the "chat link"?
http://sony.storagesupport.com/

 

[Colon Terminus]

The only software is the Nero Burning software, but that isn't really
designed to help windows see it as a DVD drive.

Thanks,

Mike

Mike Said:
"The only software is the Nero Burning software"

That's probably the source of your problem. My guess is that you have an OEM
version of Nero that doesn't recognize your Sony drive.

Windows 2K installs the same set of drivers for CD or DVD. You can't tell by
looking at the installed drivers that Windows sees your Sony drive as a
CD-ROM.

 

[sherwindu]

Sony's web site recommends that you install Service Pack 3 for this drive. Have
you
done that yet?