Windows - No Disk Message

[Ron]

This morning, I rebooted my system, XP Pro SP3, and at the very end when my
desktop came up, I got the following message under Windows - No Disk.
"Exception Processing Message c0000013 Parameters 75b6bf7c 4 756b6bf7c
75b6bf7c"
It gave me three options "cancel" retry, or continue". It took three or
four clicks on each before I could continue. That message has not come up
prior to today.
I rebooted and got the same message. I also attempted a system restore to
one day prior and got a message that system restore could not be done
because there were no changes.
I will try another system restore to a couple of days prior to see if it
solves the problem. I'd appreciate any help/ideas that anyone can give me
to resolve this issue. Thanks in advance...Ron

 

[PA Bear [MS MVP]]

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?

 

[Ron]

Thanks for the quick response. I have installed PC Tools AV, PC Tools
Threatfire, Spyware Blaster, Malware Bytes Anti-Malware, Zone Alarm
Firewall.
This machine, Compaq Presario, is approximately three years old. I came
with XP Home preinstalled and it probably had a free trial version of Norton
or McAfee, but I have since reformatted the hard drive and installed XP Pro.
Any free trial versions have been removed.

I rebooted and got the same message. I decided to do a search on the
message and found a number of ideas. Haven't tried any of them yet. If I
do, I will advise the group on the outcome.
Link is
http://www.consumingexperience.com/2007/11/windows-no-disk-exception-processing.html
Thanks again PABear...Ron

 

[PA Bear [MS MVP]]

What problems were you having that led you to format your HDD & reinstall
Windows, Ron?

Did you use the CDs that originally came with the computer (or the hidden
Recovery partition) to reinstall Windows? (If you did, the Norton or McAfee
free-trial was reinstalled, too.)

Let's say you completed the reinstall at 12 midnight on 01 August:

=> When (time & date) did you get PC Tools AV installed and its definitions
fully up-to-date?

=> When (time & date) did you get the computer fully patched at Windows
Update?

=> Was the computer connected to the internet or any networks and/or did you
insert a previously-used USB key *before* (a) you'd enabled a firewall
and/or (b) *before* the computer was fully patched and/or *before* the AV
was installed and its definitions up-to-date?

 

[Ron]

I can't pin it down to anything specific reason , but it was error messages
and BSODs, the system being slow, etc. My problem is that I know just
enough about computers to get me in trouble. I recall conversations with
others (guys that I felt were very knowledgeable about computers) who said
that they formatted their HDD and reinstalled Windows annnually. They
explained that the registry collects bits and pieces that are never removed
and the slow down they system. I'm guilty of installing programs, games,
screensavers, other utilities, and then finding out that they were not what
I was looking for so I'd either uninstall them or remove them using
ADD/Remove programs. I'm probably my own worst enemy because I read the
various NGs, I.E. and XP, and if I see something that looks like it might
make my system run better I tweak it. One of these days, I will leave my
setup alone, that way I don't get all the extra junk files and programs.
But, what the heck, that's the only way to learn... So, I made the
decision to format and reinstall. I've done it four or five times over the
last six or eight years, but only twice on this machine. This last time,
and
probably the time before, I was aware of system restore but completely
forgot about using it. Would have been less anguish, I'm sure.

My system came loaded with XP Home, and had no CD. I followed the
instructions to make the recovery CDs but I screwed that up too. So I
bought a XP Pro Student Edition from a guy and it was the OS that I
installed. To the best of my recollection, neither NAV or McAfee were
installed.

Upon completion of the install, no later than the following day, I had
installed PC Tools w/updates and done all the Windows Updates. The
computer
was connected to the internet prior to completion of the aforementioned.

BTW... I went to the link I told you about and one option to stop the
message was to put an entry into the registry. The guy who wrote the
article said that what is causing the message is a floppy drive (which I
have or CD drive (which I have) is searching for the disk or CD. He said a
registry entry can be done to stop the message but not the problem.

 

[Mark Adams]

I can't pin it down to anything specific reason , but it was error messages
and BSODs, the system being slow, etc. My problem is that I know just
enough about computers to get me in trouble. I recall conversations with
others (guys that I felt were very knowledgeable about computers) who said
that they formatted their HDD and reinstalled Windows annnually. They
explained that the registry collects bits and pieces that are never removed
and the slow down they system. I'm guilty of installing programs, games,
screensavers, other utilities, and then finding out that they were not what
I was looking for so I'd either uninstall them or remove them using
ADD/Remove programs. I'm probably my own worst enemy because I read the
various NGs, I.E. and XP, and if I see something that looks like it might
make my system run better I tweak it. One of these days, I will leave my
setup alone, that way I don't get all the extra junk files and programs.
But, what the heck, that's the only way to learn... So, I made the
decision to format and reinstall. I've done it four or five times over the
last six or eight years, but only twice on this machine. This last time,
and
probably the time before, I was aware of system restore but completely
forgot about using it. Would have been less anguish, I'm sure.

My system came loaded with XP Home, and had no CD. I followed the
instructions to make the recovery CDs but I screwed that up too. So I
bought a XP Pro Student Edition from a guy and it was the OS that I
installed. To the best of my recollection, neither NAV or McAfee were
installed.

Upon completion of the install, no later than the following day, I had
installed PC Tools w/updates and done all the Windows Updates. The
computer
was connected to the internet prior to completion of the aforementioned.

BTW... I went to the link I told you about and one option to stop the
message was to put an entry into the registry. The guy who wrote the
article said that what is causing the message is a floppy drive (which I
have or CD drive (which I have) is searching for the disk or CD. He said a
registry entry can be done to stop the message but not the problem.

Geeze, what a mess. Buy a new computer and use that for your everyday use.
Reformat and reinstall on the old one and use it for a test box. That's what
I did when the wife got pissed off that I had to frequently "repair her"
machine. Now I keep an image of a fresh install of the old machine on an
external hard drive, and when I screw it up I restore from the image. Takes
about 15 minutes. Good old Acronis!