windows messenger error keeps popping up

G

Guest

I'm seeing this small window with name "messenger" on the
top. It has this windows messenger icon on the top right
(two green dummies).
it said on bold : messenger has encountered a problem and
needs to close. we are sorry for the inconvenience. If
you were in the middle.........etc. Please tell
microsoft... etc.

I choose send error report once but it keeps coming back.
I choose dont send over and over again with no result,
the window keeps popping up and disturbs all my work.

I do have spybot s&d and norton antivirus for long time
and I have just updated and eliminate all bots,turn off
system restore and re-start my computer. Still no effect.

What do you think what have caused this?
 
J

Jonathan Kay [MVP]

Greetings,

In the error that apologizes for the inconvenience of Messenger shutting down, click the
"click here" link -- in the next screen, you'll see something like the
following: szAppName : msmsgs.exe szAppVer : 4.7.2009.0 szModName : rpcrt4.dll

If you could reply back with what the szModName has in your error, would make it easier to
determine what the problem is.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
 
G

Guest

Hi

I disabled windows messenger just to stop the messenger
shutting down to keep popping up. However, it does pop up
if I use outlook or when I manually open windows
messenger.

Here is the details:
AppName: msmsgs.exe AppVer: 4.7.0.2009
ModName: rtcdll.dll
ModVer: 5.1.2600.1351 Offset: 0000aed3

Hope that will help
-----Original Message-----
Greetings,

In the error that apologizes for the inconvenience of
Messenger shutting down, click the
"click here" link -- in the next screen, you'll see something like the
following: szAppName : msmsgs.exe szAppVer :
4.7.2009.0 szModName : rpcrt4.dll
If you could reply back with what the szModName has in
your error, would make it easier to
 
S

SARI

I too am having the same problem with the same
rtcdll.dll. I have windows messenger down and I still get
the same error message!

Anxiously awaiting the solution.
 

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