Windows mail

[markcrewe]

I am running Vista home premium, for 12 months I had 2 user accounts on my PC
each with their own e-mail account, recently the added extra user account has
not been receiving e-mails for that address but e-mails for the orignal -mail
account. I have contacted my ISP provider who states that when using windows
mail you cannot have 2 e-mail accounts because of a glitch in the windows
mail program. I cannot accept this because I have been using the 2 user
accounts and seperate e-mail address's for 12 months. Could someone point me
in the right direction please to get this up and running without going down
the line of Windows Live.

Thanks

 

[wibbler]

when you do a "send/receive all", do both accounts get checked for mail? any
errors?

if the 2nd account isn't being checked, make sure the "include this account
when..." box is ticked under:

Tools->Accounts-><select account>->Properties

 

[Gary VanderMolen]

Your ISP provider is incorrect.

As a possible quick fix, delete the mail account that is not working,
restart Windows Mail, then recreate that account. Try sending a
message to yourself from that account.

If no improvement, which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs:
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm