Arrego said:
My operative system is Vista home basic. I use Windows Mail for sending
and
receiving emails. Now I cannot send mails because I have a mail prepared
before that I am not able to delete or to send and that mail stops any
other
sending. How have I to do?
Download and install this hotfix, with Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
If you'd like to see a description of it in another language, click on the
triangle
under Article Translations, then the language you prefer, then the right
arrow.
Although it's labelled as for mail stuck in the Outbox, it also works in
other
folders. If you don't know whether you have a 32-bit version of Vista or a
64-bit version, try the hotfix for the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee, tend to
cause stuck messages and other problems in Windows Mail, although seldom
immediately, so if you have such a program, remember where to find the
hotfix and hope it will install again if you need it again. A recent
version of the
Trend antivirus program also causes assorted problems in Windows Mail.
The Vista SP1 update also contains this hotfix, but takes longer to install.
