Windows Mail - Vista

[David]

I have been using windows mail for several months without any problems. No
changes or upgrades have been made to the system or Norton SW. However,
today after my email downloaded I am unable to open any messages. I get the
following messages:

1 - "One or more parts of this message could not be displayed"

I then clickon OK and the following message comes up:

2 - "There was an error opening this message. There is not enough memory"

If I try and forward my mail to a different account I get the same error
messages.

 

[David]

Hello David,

This usually happens when you get a stuck message in Windows Mail. The
options in PROBLEM ONE of the tutorial below can help show you how to
fix this error.

http://www.vistax64.com/tutorials/62560-windows-mail-problems.html

Hope this helps,
Shawn




--
Brink

*There are no dumb questions, just the people that do not ask
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*Please post feedback to help others.*

I have been through all the suggestions from the on line tutorials, but am
still getting the same error messages. Are there any other suggestions for
me to try.

 

[Gary VanderMolen]

Norton Antivirus 2008 (and earlier) is among the top three troublemakers
for Windows Mail. Symptoms often don't surface until several months have
gone by, or until an update occurs.
First, be sure to disable its email scanning, for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Several users here have reported that Symantec will give you a free
upgrade to Norton Antivirus 2009, which cures the problem.

In a worst case scenario, you may have to uninstall Norton, followed by
using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products: http://get.live.com/wlmail/overview

 

[David]

Norton Antivirus 2008 (and earlier) is among the top three troublemakers
for Windows Mail. Symptoms often don't surface until several months have
gone by, or until an update occurs.
First, be sure to disable its email scanning, for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Several users here have reported that Symantec will give you a free
upgrade to Norton Antivirus 2009, which cures the problem.

In a worst case scenario, you may have to uninstall Norton, followed by
using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products: http://get.live.com/wlmail/overview

Thanks - will try once back in the office

 

[Gary VanderMolen]

You're very welcome, David.

 

[marcin kalinowski]

I have been using windows mail for several months without any problems.
No
changes or upgrades have been made to the system or Norton SW. However,
today after my email downloaded I am unable to open any messages. I get
the
following messages:

1 - "One or more parts of this message could not be displayed"

I then clickon OK and the following message comes up:

2 - "There was an error opening this message. There is not enough
memory"

If I try and forward my mail to a different account I get the same error
messages.