windows mail problem

[jbizilt]

I am having problems with sending and receiving mail. The error is:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Tile job', Account: '(e-mail address removed)', Server:
'outgoing.verizon.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F

 

[Tony UK]

You don't say whether the program was previously working correctly. In the
absence of any expert (which I am not) having a better suggestion, you might
consider phoning Verizon Technical support. They could then go through your
settings to see if they are correct.

 

[Gary VanderMolen]

Were you sending from home when you got that error message?
If so, that problem is often caused by running a non-compatible antivirus.
Norton, McAfee and Trend Micro antivirus programs are not compatible
with Windows Mail. Those should be uninstalled and replaced with a
more compatible antivirus. Acceptable free ones are:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

Another option is to upgrade Windows Mail to Windows Live
Mail. The latter is not so prone to bad effects from antivirus
programs.
http://get.live.com/wlmail/overview

 

[Guest]

I am having problems with sending and receiving mail. The error is:

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Tile job', Account: '(e-mail address removed)', Server:
'outgoing.verizon.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F

Check your settings:

http://netservices.verizon.net/portal/link/help/selection

 

[jbizilt]

I uninstalled Trend Micro and I am still having the problem. They email was
working perfect before i installed that program. I have restarted but
nothing has fixed this problem? ANy other suggestions

 

[Guest]

To clean up problems caused by an antivirus program, you sometimes have
to remove your email account under Windows Mail, then restart Windows
Mail and add the account again.

Also, have you ever had a Norton or McAfee antivirus program on that
computer, even a trial version? Their uninstall programs often fail to
remove the parts of those programs that cause problems in Windows
Mail.