Windows Mail & Outlook

[volpone]

I have Outlook running on a desktop with XP and Norton 360. I have Mail
running on a laptop with Vista and Norton 360. Everything works OK most of
the time with emails being received on both systems. Occasionally an email
is received on Outlook but never arrives on WMail. To date the emails
involved have been from trusted sources with no attachments. Mail is
configured to remain on the server for 30 days.
Any ideas why this should happen?

 

[Hal Hostetler [MVP P/I]]

Yes, Norton is undoubtedly involved. Set Norton to NOT SCAN email either
incoming or outgoing. There is no need for email scanning in the first
place. The first time you try to do ANYTHING with an email attachment,
print it, copy it, save it, read it, or anything else, the resident part of
ALL virus scanners will scan it and NAIL it, if its infected.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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