G
Guest
Hi,
Briefly...
We have Vista Ultimate installed and we are using Windows Mail. I have set
up two (2) separate personal accounts for my wife and I. Both are from the
same ISP. All SMTP and POP3 server settings were correctly added. No mistakes
were made.
We are sharing the same physical computer and are using one "family" profile
to avoid profile confusion. Internet connection is working smoothly so I
would rule that out straight away.
My own personal email account can connect with the mail server &
send/receive email as it should.
My wife's, however, cannot and provides us with the following error.
Account: 'mail.inet.fi (1)', Server: 'mail.inet.fi', Protocol: POP3, Server
Response: '-ERR [AUTH] invalid user or password', Port: 110, Secure(SSL): No,
Server Error: 0x800CCC90, Error Number: 0x800CCC92
From the above, it would depict that there's an authorization problem? Am I
correct in that assumption? What if the credentials I have already used for
her account are, in fact, ok? What can I actually do then? SSL is not needed
with our ISP. Remember, my own account from the same ISP works!?!?!
We are using Computer Associates security suite (without the anti-spam)
which contains Anti-virus, firewall, and spyware program. I have already
followed some common advice to disable the email scanning settings from the
anti-virus. I have re-created the email accounts after doing that and am
still encountering the same problem --> My account connects and receives
email and my wife's does not.
My question is twofold really...
1. Does anyone have (or has had) similar problems?
2. Does anyone have a possible solution for this issue?
Thanks in advance to anyone that can assist with this frustrating problem!
Warm regards from Finland!
Briefly...
We have Vista Ultimate installed and we are using Windows Mail. I have set
up two (2) separate personal accounts for my wife and I. Both are from the
same ISP. All SMTP and POP3 server settings were correctly added. No mistakes
were made.
We are sharing the same physical computer and are using one "family" profile
to avoid profile confusion. Internet connection is working smoothly so I
would rule that out straight away.
My own personal email account can connect with the mail server &
send/receive email as it should.
My wife's, however, cannot and provides us with the following error.
Account: 'mail.inet.fi (1)', Server: 'mail.inet.fi', Protocol: POP3, Server
Response: '-ERR [AUTH] invalid user or password', Port: 110, Secure(SSL): No,
Server Error: 0x800CCC90, Error Number: 0x800CCC92
From the above, it would depict that there's an authorization problem? Am I
correct in that assumption? What if the credentials I have already used for
her account are, in fact, ok? What can I actually do then? SSL is not needed
with our ISP. Remember, my own account from the same ISP works!?!?!
We are using Computer Associates security suite (without the anti-spam)
which contains Anti-virus, firewall, and spyware program. I have already
followed some common advice to disable the email scanning settings from the
anti-virus. I have re-created the email accounts after doing that and am
still encountering the same problem --> My account connects and receives
email and my wife's does not.
My question is twofold really...
1. Does anyone have (or has had) similar problems?
2. Does anyone have a possible solution for this issue?
Thanks in advance to anyone that can assist with this frustrating problem!
Warm regards from Finland!