Windows Mail Message Error

C

Cheryl

I cannot view, move to another folder or delete a message.

I received an email (from a trusted source) when I went to view it it comes
up with "Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again."

I have done this and everything is ok.
 
G

Guest

Cheryl said:
I cannot view, move to another folder or delete a message.

I received an email (from a trusted source) when I went to view it it
comes
up with "Windows Mail encountered an unexpected problem while displaying
this
message. Check your computer for low memory or low disk space and try
again."

I have done this and everything is ok.

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you may need it again.

You may lose that message, but should no longer have trouble
deleting it.
 
F

Frank Saunders MS-MVP IE,OE/WM

Cheryl said:
I cannot view, move to another folder or delete a message.

I received an email (from a trusted source) when I went to view it it
comes
up with "Windows Mail encountered an unexpected problem while displaying
this
message. Check your computer for low memory or low disk space and try
again."

I have done this and everything is ok.

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.
 

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