Windows Mail - Error Messages

[kaz1]

Can anyone help with this one:

The connection to the server has failed. Subject 'Dunrat', Account:
'mail.activ8.net.au', Server: 'mail.activ8.net.au', Protocol: SMTP, Port:
25,
Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

and
The connection to the server has failed. Account: 'mail.activ8.net.au',
Server: 'mail.activ8.net.au', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E

Have been using Windows Mail with no problems for months.

 

[Gary VanderMolen]

Let us know which third party security software you are running:
antivirus, anti-spyware, firewall, etc.

 

[kaz1]

Norten Internet Security

Have had Norten on laptop since April and have been using it in conjunction
with Windows Mail with no problems until yesterday.

 

[kaz1]

Sorry also have Windows Defender running on the computer

 

[Gary VanderMolen]

Windows Defender is not third party, it's a Microsoft product that is
100% compatible with Windows Mail.
Norton Antivirus 2008 (and earlier) is among the top three troublemakers
for Windows Mail. Symptoms often don't surface until several months have
gone by, or until an update occurs.
First, be sure to disable its email scanning, for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Several users here have reported that Symantec will give you a free
upgrade to Norton Antivirus 2009, which cures the problem.

In a worst case scenario, you may have to uninstall Norton, followed by
using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products: http://get.live.com/wlmail/overview