Windows Mail crashing

[Steve Marshall]

Whenever I try to Create a new mail or even Forward an existing email then
the system creates an empty box for the email but then Windows Mail closes
down (and restarts).
I can synchronise to Send and Receive email (although I cannot create any to
send) so it can't be the email server settings.
Anybody seen thsi before or have an idea?
Thanks

 

[Guest]

Whenever I try to Create a new mail or even Forward an existing email then
the system creates an empty box for the email but then Windows Mail closes
down (and restarts).
I can synchronise to Send and Receive email (although I cannot create any
to
send) so it can't be the email server settings.
Anybody seen thsi before or have an idea?
Thanks

What if any antivirus or other security programs do you have? Some of them
cause assorted problems in Windows Mail, although seldom immediately.

 

[Steve Marshall]

I have AVG but verything has been running OK until last Friday.
All I can think of is that I did open an old version of Lotus Notes (to
access some info) but I'm not sure why that would affaect anything

 

[Guest]

If you used the standard install for AVG, it sometimes helps to
uninstall it and then do a custom install where you tell it to leave
out the part that scans email.

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

 

[Steve Marshall]

I tried using Windows Mail after uninstalling AVG but still had the same
problem. Any further ideas?

 

[Guest]

I'm out of ideas.

I tried using Windows Mail after uninstalling AVG but still had the same
problem. Any further ideas?

 

[Gary VanderMolen]

Upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview

 

[Steve Marshall]

Unfortunately I tried this but Windows Mail still closes when I try to create
a mail

 

[Guest]

Are you telling Windows Live Mail, not Windows Mail, to create the
message?

 

[Gary VanderMolen]

I don't understand. How can Windows Mail give you a problem if you
are using a *different* email program (Windows Live Mail)?

 

[Steve Marshall]

Sorry Windows Live Mail also crashes when I try to create an emai

 

[Gary VanderMolen]

If both email programs crash, then something is radically wrong with
your Vista installation. You could try a repair-install of Vista:
http://www.vistax64.com/tutorials/88236-repair-install-vista.html

Or if you would rather not do that, then give Thunderbird a try:
http://www.mozilla.com/en-US/thunderbird/