Windows Mail - can't send or receive & can't see mail folder conte

G

Guest

Hi - new boy here.
Just upgraded to Vista from MCE using a Dell-delivered upgrade package. All
seemed to work OK until I tried to access my mail - major problems:
1. All my old mail folder and sub-folder names appear down the left, and
when I select Local Files, they are all shown as having zero unread, but
what looks like the right number - sometimes several hundreds - of 'Totla'
messages, but nothing appears when i try to click on them to open them. Even
the Inbox, which shows a number unread in brackets) reveals nothing at all
Just the French equivalent of "there is nothing to display". Now the odd
thing is that, having tried going in and out several times, once - and only
once - the inbox comntents sudenly appeared and I was able to opena nd read
the mail. Then when I tried to drag and drop into mail folders or into the
"Deleted Items" folder, I received the message (equivalent in French)
"Windows mail. Action could not be completed - an error was produced" No
error code! I have never been able to reproduce the situation and since, I
just have a list of "empty" folders.
2. I can neither send nor receive mail. When I try to send, I receive the
message (equivalent in French) "Windows Mail. The message was not sent - an
error was produced" Again no error code!
I have checked out POP3 account details etc and they have been transferred
correctly from Outlook Express - I am at a loss to know where to go next.
I would greatly appreciate any help or suggestions. In the short term I ma
having to access my mail via the ISP server like hotmail but hardly
satisfactory for the longterm, so I must fix this quickly.

Thanks in advance for ideas.

Best regards
Ron in France
 
M

mikeyhsd

for #1, check the VIEW setting,



(e-mail address removed)



Hi - new boy here.
Just upgraded to Vista from MCE using a Dell-delivered upgrade package. All
seemed to work OK until I tried to access my mail - major problems:
1. All my old mail folder and sub-folder names appear down the left, and
when I select Local Files, they are all shown as having zero unread, but
what looks like the right number - sometimes several hundreds - of 'Totla'
messages, but nothing appears when i try to click on them to open them. Even
the Inbox, which shows a number unread in brackets) reveals nothing at all
Just the French equivalent of "there is nothing to display". Now the odd
thing is that, having tried going in and out several times, once - and only
once - the inbox comntents sudenly appeared and I was able to opena nd read
the mail. Then when I tried to drag and drop into mail folders or into the
"Deleted Items" folder, I received the message (equivalent in French)
"Windows mail. Action could not be completed - an error was produced" No
error code! I have never been able to reproduce the situation and since, I
just have a list of "empty" folders.
2. I can neither send nor receive mail. When I try to send, I receive the
message (equivalent in French) "Windows Mail. The message was not sent - an
error was produced" Again no error code!
I have checked out POP3 account details etc and they have been transferred
correctly from Outlook Express - I am at a loss to know where to go next.
I would greatly appreciate any help or suggestions. In the short term I ma
having to access my mail via the ISP server like hotmail but hardly
satisfactory for the longterm, so I must fix this quickly.

Thanks in advance for ideas.

Best regards
Ron in France
 
S

Steve Cochran

As mikey indicates go to View | Current View | show all messages.

If that doesn't help, then your database is corrupt. You can try compacting
and repairing it to fix it with my WMUtil program (www.oehelp.com/WMUtil/) .
It may or may not help.

If that doesn't help then the only solution is to wipe out the database.
First see here and make sure you don't have antivirus software set to scan
email (www.oehelp.com/OETips.aspx#2). Then go to Tools | Options | Advanced
| Maintenance | Store Folder to find the message store location. Then move
everything under that Windows Mail directory to another directory, so that
the Windows Mail directory is completely empty. Then restart WinMail and it
will open fresh with nothing
in the database. You can then add your accounts and if they work correctly
then you can import messages from the directory to which you moved the files
back into WinMail (see www.oehelp.com/backup.aspx#wm2wm).

steve
 
G

Guest

Thanks for your replies Mike and Steve. Checked VIEW - Current View and it
has "show all messages" - but it doesn't!
However, I have just found and solved the problem - in fact all the problems
I had with Windows Mail(s). ... appear to have been caused by MacAfee
Security Center and Virus Scan. I heard from someone else that MacAfee had
caused them mail problems with Vista so thought I would try temporarily
uninstalling all the macAfee products. On restarting the system and selecting
Windows Mail, I saw the Windows Mail Logo Opening screen for the first time,
then WM opened up as it should showed me all my folder contents and allowed
me to send and receive!
Wonderful!!
I downloaded AVG and installed it to ensure I have AV protection, and I
think I may just leave things like that and forget about MacAfee!
Incidentally, when i ran Vista Upgrade advisor a month ago, it told me i
wold have problems with MacAfee, so I contacted MacAfee and downloaded and
installed the "necessary fixes for Vista". Dell's "Windows Vista Upgrade
Assistant" checked out the "fixed" version and did not signal it as a
potential problem, but clearly it is not yet trouble-free.
Thanks again for your help

Best regards
Ron in France
 
G

Guest

I AM HAVING THE SAME PROBLEM. I WANTED TO FORWARD A SITE TO MY EMAIL OR A
FRIENDS EMAIL AND RIGHT CLICKED TO SEND BUT IT FAILED JUST AS YOURS DID. I
SUCESSFULLY RIGHT CLICKED TO SEND TO GMAIL WHICH IT DID BUT THERE IS NOWHERE
IN GMAIL TO FORWARD TO YOUR CONTACTS. DOES ANYONE HAVE A SOLUTION FOR US.
THANKS...........
 
G

Gary VanderMolen

Please explain which email service you want to use, other
then Gmail.

Incidentally, do not post here with the CapsLock key, thanks.
 
G

Gary VanderMolen

How far did you get?

Did you do the pre-requisite action of downloading and installing
Yahoo Messenger?
The path to Internet Options is left as an exercise for the reader. :)

You can merely type Internet Options in Vista's Start Search bar, and
it will present that link for you. Or you can get there through
Internet Explorer's Tools menu.
 

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