can't send or receive mail

[airegus]

I get the following error messages when trying to send or receive mail in
Windows Mail
-The connection to the server has failed. Subject 'test2', Account:
'POP.charter.net', Server: 'SMTP.charter.net', Protocol: SMPT, Port 25,
Secure(SSL): No, Socket Error:10061, Error Number: 0x800CCCOE
-The connection to the server has failed. Account: 'POP.charter.net',
Server: 'POP.charter.net', Protocol: POP3, Port:110, Secure(SSL): No, Socket
Error: 10061, Error Number: 0x800CCCOE
*ISP-Charter Communications*
Thanks for any help

 

[Gary VanderMolen]

That problem is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail