Windows Mail - cannot receive or send

[Gary VanderMolen]

btw, I have a Lenovo desktop, w/dual processor and running Vista Home
Premium...
and I WILL be replacing Norton with Avast as soon as the initial
license expires.

Why wait?

 

[Guest]

I had to delete/remove the account and then start over again.... then it
finaly worked!

 

[Guest]

How about AVG Professional? I use Windows Mail. It worked for about 2 weeks.
Perfectly. Then one day, I could send mail, but when I tried to receive mail,
it came back with the error "Connection was refused by the server". Spent 3
hours on the phone with ISP tech support. Uninstalled AVG, deleted email ID,
closed WinMail, reopened WinMail, recreated account, still got same error.
Turned off firewall; no help. ISP finally suggested Thunderbird email.
Downloaded Thunderbird, installed, setup account,,,,still able to send mail,
but same error on trying to receive. Called ISP back and they said:
:"Microsoft problem with Vista,,,,call them."
Any help?

 

[Dave]

Please post the entire error message.

Are you connected to your ISP's network (i.e.. at home, not on some unknown
wireless network) when this error occurs?

 

[Gary VanderMolen]

You should have asked for advice here right away instead of doing
all those attempted fixes which had no bearing on the problem.

Can you right-click on the error message, select Copy, and paste it
into a reply here? You can obscure any sensitive information like
usernames, but leave domain names intact.

Gary VanderMolen