failure to send or recieve email

G

Guest

i get this error when recieving ail

The connection to the server has failed. Account: 'mail.btinternet.com',
Server: '127.0.0.1', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error: 10061, Error Number: 0x800CCC0E
 
F

Frank Saunders, MS-MVP OE/WM

nikumon said:
i get this error when recieving ail

The connection to the server has failed. Account: 'mail.btinternet.com',
Server: '127.0.0.1', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error: 10061, Error Number: 0x800CCC0E

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.

After you turn off the email scanning correct the outgoing (SMTP) server
name for the account.
 
G

Gary VanderMolen

The "Server: '127.0.0.1'" indicates that a third party security program
is messing with your email settings. This could be either an antivirus
or anti-spam program.

Windows Mail is not compatible with most McAfee or
Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen
 

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