Windows Mail. Can send, not receive

G

Guest

Since switching to Vista and Windows Mail, I have been unable to receive
mail, but can send outgoing mail without problem. I also can't receive
newsgroups.

When opening Windows Mail, I get the "receiving mail" message, with what
seems to be the right number of mail items on my ISP's server, but nothing
arrives. After sixty seconds, it times out with the error message:
" Account: 'pop.tiscali.fr', Server: 'pop.tiscali.fr', Protocol: POP3, Port:
110, Secure(SSL): No, Error Number: 0x800CCC19"

In attempting to solve it, I have:

- Checked my account settings over and over again
- Turned off the firewall, Windows Defender, and AVG Anti-virus
- Tried other email clients, Incredimail and Eudora, with the same result,
so I suppose it's a Vista issue, no a Windows Mail one.

I've run out of ideas. Any help would be much appreciated.
 
G

Guest

i just got a computer with vista with the windows mail. i couldn't get my
mail either. i have been working on it for a couple weeks now an i found out
that with my computer the mcafee internet security center. i took mcafee out.
an now my windows mail is working. i use avg an it still working.
 
G

Guest

Thanks, but I think I've already eliminated the anti-virus SW (I use AVG),
because I dsabled it and the problem was still there.

Unfortunately, I can't think of much else to do, other than a complete
reinstall of Vista, which seems a bit drastic.
 
F

Frank Saunders, MS-MVP OE/WM

Martin said:
Since switching to Vista and Windows Mail, I have been unable to receive
mail, but can send outgoing mail without problem. I also can't receive
newsgroups.

When opening Windows Mail, I get the "receiving mail" message, with what
seems to be the right number of mail items on my ISP's server, but nothing
arrives. After sixty seconds, it times out with the error message:
" Account: 'pop.tiscali.fr', Server: 'pop.tiscali.fr', Protocol: POP3,
Port:
110, Secure(SSL): No, Error Number: 0x800CCC19"

In attempting to solve it, I have:

- Checked my account settings over and over again
- Turned off the firewall, Windows Defender, and AVG Anti-virus
- Tried other email clients, Incredimail and Eudora, with the same result,
so I suppose it's a Vista issue, no a Windows Mail one.

I've run out of ideas. Any help would be much appreciated.
Click to expand...

Have you tried increasing the server timeout for that account?
 
G

Guest

Frank Saunders said:
Have you tried increasing the server timeout for that account?
Click to expand...

The timeout is set to 60 seconds, which should be enough, shouldn't it?

I've just accessed my email account from my portable, which has Windows XP
and Outlook Express, and the messages on the server downloaded immediately.
So the problem must be in the Vista setup, and must have arisen during the
Vista installation. I did a custom "clean" upgrade. It seems strange to me
because the upgrade process doesn't really give any opportunities to mess
things up.

Martin
 
G

Guest

Martin said:
The timeout is set to 60 seconds, which should be enough, shouldn't it?

I've just accessed my email account from my portable, which has Windows XP
and Outlook Express, and the messages on the server downloaded immediately.
So the problem must be in the Vista setup, and must have arisen during the
Vista installation. I did a custom "clean" upgrade. It seems strange to me
because the upgrade process doesn't really give any opportunities to mess
things up.

Martin
Click to expand...

Hi,
I have the same problem. I can send mail but cannot receive mail since
working in Vista. All account info is filled out correct and i have checked
it via webmail / personal account and mail settings. So it must for sure have
something to do with Vista... but what? Can anyone help?
I have a second question; vista mails doesn't work with a DBX file. I have a
backup with only my DBX files but i can't place them in the mail map in the
user account map (where normaly the dbx files of outlook express where). The
file extension changed and the mail program cannot make an eml file out of an
dbx file. How to solve this?
 
G

Guest

Hi,
Have the same problem. Who can help me out? All mail account info is the
same as in outlook express, LAN is working etc.
HEEELLLLLPPPPPPPPPPPP!!!!!!!!!!!!!
 
G

Guest

Hi, i now know how to solve the problem, but i have problems with my ASP.NET
account. It askes me for a password to install easy transfer, but i never set
a password for it (as far as i know). How to solve this problem?
 
G

Gary VanderMolen

Sorry, I am not familiar with ASP.NET, nor was I ever asked for a
password in conjunction with Easy Transfer.

Gary VanderMolen
 
G

Guest

Tomorrow, somebody of Microsoft in the Netherlands will contact me for this.
When i have an answer, i will let you know.
 
G

Gary VanderMolen

If you will post the exact error message, word for word,
we may be able to help you.

Gary VanderMolen
 
G

Guest

I had the same problem, but after contacting my mail provider it works a few
days later. Had something to do with them not being ready for Vista yet... So
maybe this is worth trying
 
G

Guest

Hi there: I do have the same problem since i installed Home Premium a month
ago and I have tried every idea indicated here. The provider also have
indicated is Vista Problem. Is there a way to know the microsoft comment to
the problem; so that we can resolve the problem finally?

Pancho Quiles
 
G

Guest

I can receive mail but not send it. 30 minutes with my ISP rep still not
resolve the issue.
 
G

Guest

A microsoft member that phoned me today helped me to do a brand new install
of Vista with a Home Basic update disc. Some problems with mail are caused
when updating. When you have the update version: first backup files you want
to keep to a DVD or another partition. The make your CD-Rom drive first boot
drive (hold DEL or F2 during startup, change under BOOT TAB the first boor
option). Then install Vista wthout giving in your product key. You then get a
screen where you can choose for an advanced setup. Choose it and choose the
type of Vista you have (all others will also work for free for one month but
then you have to buy it after that month, so i don't advice this). The choose
to format the partition in which you want to install Windows in. Make sure
you don't choose the one your backups are in. Then instal Windows. After
Windows is installed, then make the harddisk the first boot drive and open
Vista. Then perform an update with your Vista disc the normal way and give in
the product key. You now have a brand new Vista install. All problems i had
(with mail, problems importing dbx files, .NET accounts etc.) are now over
and the system is working perfect!
 
G

Gary VanderMolen

It is not clear to me exactly what problem you are having.
Please detail the problem, and what solutions you have tried.

Gary VanderMolen
 
G

Gary VanderMolen

As always, we need to see the exact error message.
Vague descriptions don't cut it.

Gary VanderMolen
 
G

Guest

Thank you:

Receiving E-Mail under MS Outlook and Windows Mail is too slow and
impossible to complete when it is more than 50 Kb. I have tried removing
Norton Internet Security and before and after the problem is the same. It is
happening to many others as I have follow up in here. Sending E-Mail is not
a problem, only receiving them.

My question is if there is a solution already for the problem, it's being
posted since Vista was relesead abou twomonth ago.

Best regards,

Pancho Quiles
 

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