Windows-Mail Attachment corrupted

[Timu CHEN]

When I send a mail with attachment files to some Windows-XP receivers, they
will have problem to open up the attachment.

No matter the file is a JPG file, word file, excel file, or PDF file. Even I
zip it up before I send it, that file will still be corrupted.

These receivers forward these attachment back to me again, I cannot open
them, either.

However, not everyone is having such a problem opening up my attachment....
some people are ok to do so.

Now I switch back to Windows-XP, send the mail through Outlook Express,
everything is fine.

............

Timu

 

[Gary VanderMolen]

It is possible that your antivirus is corrupting the attachments.
Windows Mail is not compatible with most McAfee or Norton
security programs. Those will need to be uninstalled, not just
disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen

 

[Frank Saunders, MS-MVP OE/WM]

When I send a mail with attachment files to some Windows-XP receivers,
they will have problem to open up the attachment.

No matter the file is a JPG file, word file, excel file, or PDF file. Even
I zip it up before I send it, that file will still be corrupted.

These receivers forward these attachment back to me again, I cannot open
them, either.

However, not everyone is having such a problem opening up my
attachment.... some people are ok to do so.

Now I switch back to Windows-XP, send the mail through Outlook Express,
everything is fine.

Then I suspect that the problem is with the anti-virus they are using. They
shouldn't even have their anti-virus scanning email. It provides no
protection over the normal resident protection without email scanning.