Windows Mail and Windows Security

  • Thread starter Chris Breidenbaugh
  • Start date
C

Chris Breidenbaugh

I have a new HP computer with Vista Buisiness. I have set up the user's POP3
mail account. This is an account that worked perfectly well under XP on her
old computer.

When I start the Windows Mail application, I get a "Windows Security" dialog
box asking to verify that the user name and password are correct for the mail
server. There is an avatar by the user name feild that is not the correct
avatar for the currently loggoed on name.

If I enter here email address and password they are "rejected" and I am
returned to the Windows Security dialog box. If I enter my email address and
password they are accepted and my email is retrieved from the Yahoo mail
servers. (I am not even a user on this computer.)

It's strange becasue my email is not the one setup in the properties for
this acount. I can send screen shots if that will help.
 
G

Guest

Chris Breidenbaugh said:
I have a new HP computer with Vista Buisiness. I have set up the user's
POP3
mail account. This is an account that worked perfectly well under XP on
her
old computer.

When I start the Windows Mail application, I get a "Windows Security"
dialog
box asking to verify that the user name and password are correct for the
mail
server. There is an avatar by the user name feild that is not the correct
avatar for the currently loggoed on name.

If I enter here email address and password they are "rejected" and I am
returned to the Windows Security dialog box. If I enter my email address
and
password they are accepted and my email is retrieved from the Yahoo mail
servers. (I am not even a user on this computer.)

It's strange becasue my email is not the one setup in the properties for
this acount. I can send screen shots if that will help.

Are you at least a user on the same email server? That may be enough for
it to decide to let you connect.

Some email servers want you to enter the username with no CAPITAL
LETTERS. Some require you to enter your whole email address, and
some require you to leave of the part starting with @. Many require
that you use CAPITAL and lowercase letters in the correct places in
the password.

Also, click on Tools, then Accounts, then the email account, then
Properties, then Servers. If you click on Apply after putting the check
mark before Remember password, as you usually would after making
a change, a quirk in Windows Mail often makes it forget the password.
You might try removing the check mark, then clicking Apply, then
clicking at the end of the password dots, then backspacing over them,
entering the correct password and any approvals needed, clicking
Apply, then putting the check mark back before Remember password,
but not clicking Apply this time. Click on OK, then Close.
 
A

ALVARO DE CASTRO VASCONCELLOS

HI! configuration your account, please check this configuration:
1- open your windows mail
2- click tools
3- click account
4- if your only account click or your have many account click step by step
5- click in your account one time and now click property
6- property open - general check your name, your address email and end
general you have one box. click , mark the box (yes)
7- click server (open) - my server is POP3 or only POP (I don't know - it's
automatic)
8- fill your POP - fill your SMTP (small letter, no caps lock) - your
address email - your password - click box remember my password (yes)
9- click circle box make logon authentication using the text unencrypted
(yes) - now you have more two circle box no click (no) - empty
10 - you have square box no click - let's empty
11- click on connection - square box empty, no click
12- click on safety - nothing
13- click advanced - you see smpt (25) - square box ssl empty - POP3 (110) -
square box SSL empty - this page all box are empty
14- finish the configuration. close and try your windows mail. If you have
more account, you have started again to each account.
 
G

Gary VanderMolen

Sounds like an error in either the username or the password.
What happens when you access that account via webmail?
 

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