Windows Logo testing problem


Ian Birchenough

I've become unable to use MS Update for Win XP Home
edition for some reason. Every toime I try and install an
update - the latest being Cumulative Security Update for
Internet Explorer 6 Service Pack 1 (KB867801)and
Cumulative Security Update for Outlook Express 6 SP1
(KB823353). I get an error message telling me that "The
software you are installing has not passed Windows Logo
Testing to verify its compatability....." If MS Updates
are being reported thus I have some sort of internal XP
problem. But what? And more important how do I fix it?

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question