ever said:
I have a compaq laptop with windows xp pro. I had a virtumonde virus on my
computer wich norton security took care of. I dont know if this is the
problem but now I can not start my computer on normal mode. It will start on
safe mode. In safe mode how can I co back to a working copy of windows.
Thanks in advance for the information.
Hi Ever,
You have a Viral malware from the Vundo family, try to Perform System
Restore before the Norton Removal of the Virtumonde and Run a scan from the
Link below or run Norton again and instead click Remove click Clean Item.
http://www.lavasoftusa.com/support/securitycenter/virtumonde_remover.php
After cleaning up, try to run Disk Cleanup and Defrag in Safe Mode.
Open a run command and type in:
sfc /scannow Click [OK] the System File Checker will repair any damaged
files/folders by this Viral/Adware, you need your XP CD handy to insert it in
if the system asked you to do so.
If still then you need to perform Repair/Install for XP, don't worry you
will not lose your Data ( although there is no guarantee, but seldom happen
but you can Backup if you get into Normal mode your important data).
How to Repair/Install XP:
http://www.michaelstevenstech.com/XPrepairinstall.htm
If you want help try one of many forums on the internet that help with the
analysis of the Hijackthis log:
=Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
When all else fails, HijackThis v1.99.1
(
http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
HTH.
nass
===
www.nasstec.co.uk