XP Home Edt. Does Not Reload - Blank Screen

[Aggie2003]

Thank you All in advance for your responds.

My laptop was working fine and then it froze. I couldnt restart it on my
desktop since it was frozen so I turned it off from the on/off button and
then turned it on again. I saw the windows logo showing on my screen while
loading just like normal, however, my desktop never reloaded. Now, It appears
a blank black screen after the reloading process. I cannot access to
anything. I push the F8 button to access the "advanced options menu" during
the restart. I tried safe mode, Last Known Good Configuration, Start Windows
Normalls but none of those options worked. I didnt want to get into more
technical stuff without an expert's offers for alternative solutions. I want
to find a solution without loosing any documents in my computer. I would
appreciate if you could please send me your recommendations. Thank you

Now, on my Advanced Options Menu, i see the following:

"
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA Mode
Last Known Good Configuration
Directory Restore Mode (Windows Domain Controllers only)
Debugging Mode
Disable automatic restart on system failure

Start Windows Normally
Reboot
Return to OS Choices Menu
"
PS: My computer has the Windows XP Restore CD installed. It came like that
from the factory without a CD.

 

[Pegasus [MVP]]

Thank you All in advance for your responds.

My laptop was working fine and then it froze. I couldnt restart it on my
desktop since it was frozen so I turned it off from the on/off button and
then turned it on again. I saw the windows logo showing on my screen while
loading just like normal, however, my desktop never reloaded. Now, It
appears
a blank black screen after the reloading process. I cannot access to
anything. I push the F8 button to access the "advanced options menu"
during
the restart. I tried safe mode, Last Known Good Configuration, Start
Windows
Normalls but none of those options worked. I didnt want to get into more
technical stuff without an expert's offers for alternative solutions. I
want
to find a solution without loosing any documents in my computer. I would
appreciate if you could please send me your recommendations. Thank you

Now, on my Advanced Options Menu, i see the following:

"
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA Mode
Last Known Good Configuration
Directory Restore Mode (Windows Domain Controllers only)
Debugging Mode
Disable automatic restart on system failure

Start Windows Normally
Reboot
Return to OS Choices Menu
"
PS: My computer has the Windows XP Restore CD installed. It came like that
from the factory without a CD.

You must start by saving your data files. Here are some methods to do it:
a) Recover them from your backup medium.
b) Remove the hard disk, then install it in an external USB case. Now
connect the
USB case to some other WinXP machine, then copy your data across
(including
your EMail files!).
c) Boot the machine with a Bart PE boot CD (or similar), then copy your
files to an external USB disk.

About a): If you did not back up any of your important files then this
is the time to review your backup policy. Keeping data files in just one
single place is asking for trouble. If your hard disk goes then you lose
the lot. File loss is not something that only happens to "other people who
were careless with their PC". An external 2.5" disk in a USB case is a
highly effective low-cost backup medium.

After you have saved your files, post again for suggestions about
fixing your Windows installation.