Windows Installer

[Paull]

When Windows starts, Installer automatically kicks in, but gives me the
following error message : "Unexpected termination". I have already tried the
Installer Cleanup utility to no avail...

Can you help?

 

[smlunatick]

When Windows starts, Installer automatically kicks in, but gives me the
following error message : "Unexpected termination". I have already tried the
Installer Cleanup utility to no avail...

Can you help?

The installer cleaner does not fix a Windows Installer problem. You
will need to know which application's Windows Installer (MSI) is
forcing the Installer to auto-start. Once you locate it, then you
need to remove it from the Installer list.

 

[Paull]

I know the appl. is Roxio (Creator DE, Creator Tools, Drag-to-Disk or Update
Manager), and that is another problem... I can't uninstall that appl. and
nobody seems to know how. Obviously that company does not want to provide the
help. At least, if I can stop MSI from bugging on opening, that will help.
Now can you tell me how to locate the Installer list?

 

[Chris K.]

Can you reinstall the application? Do you have the original installation
media (downloaded file or setup disk)?

If so, can you run the installation in repair mode? That should at the very
least stop Windows Installer from popping up.

Chris K.

 

[Paull]

I have no intention of re-installing this application. I'd rather thanks
anybody who will help me get rid of it. Un-installing it is always incomplete.

Please advise.

 

[smlunatick]

I have no intention of re-installing this application. I'd rather thanks
anybody who will help me get rid of it. Un-installing it is always incomplete.

Please advise.








- Show quoted text -

If the uninstall never completed successfully, the first thing to do
is to re-install the application so that a newer "uninstall" process
is created and then uninstall it.

As for removing it without re-installing it, you should be able to
remove the entry for the Roxio Easy Media in the Windows Installer
database, with the Installer cleaner.