Windows Installer

[marcusFZ6]

Acer Aspire9300 with VHP. I put some software on to my wifes pooter to use
our HP printer/scanner. After a short time I releised that I didn't need this
software to use the machine as it will run through Vista anyway. So I have
unistalled the software and a few bits that were left in C:\\programs. The
trouble is that when the pooter boots up the Windows Installer program runs
and is trying to find the disc to install the remaining software. Obviously I
have left some bits but not sure where thou. Please tell me how to remove any
further software and how to stop the installer program running on start-up.
Many thanks, Marcus

 

[Rick Rogers]

Hi Marcus,

Use System Restore to return to a point prior to the initial install, then
just install the printer without the associated software if it's natively
supported.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[marcusFZ6]

Hi Rick,

I was going to do this but the system restore only lets me go back to the
point when I did the first install. How can you go back a few days in System
Restore as I can't work it out. Even the restore to another point doesn't
take me back far enough.

Cheerz, Marcus

 

[Rick Rogers]

Hi,

If there's no point available, there's no way to go back further. Check HP's
site for an installer cleanup utility for that printer model.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Jim H]

Maybe it could reinstall the spell checker for those who have a hard time
using english...