"The Windows Installer Service Could Not Be Accessed" error message when you
install a program in Windows XP:
http://support.microsoft.com/?kbid=315353
http://support.microsoft.com/?kbid=314810
http://support.microsoft.com/?kbid=315346
http://support.microsoft.com/?kbid=324516
Click Start, Run, and type SERVICES.MSC. In the right pane, right-click
Windows Installer, and then click Start. Also, set the service "Startup
Type" to Manual.
Windows Installer 3.1 v2 (3.1.4000.2435) is available:
http://support.microsoft.com/?kbid=893803
Download details: Windows Installer 3.1 Redistributable:
http://www.microsoft.com/downloads/...FC-5F56-4A38-B838-DE776FD4138C&displaylang=en
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting
http://www.winhelponline.com
Product: Sophos AutoUpdate -- Configuration failed.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Detection of product '{C12953C2-4F15-4A6C-91BC-511B96AE2775}', feature
'Monitor', component '{EA308A0E-BEFE-4582-A38A-C239C248B745}' failed. The
resource 'c:\Program Files\Sophos\AutoUpdate\ALMon.exe' does not exist.
Detection of product '{A1DCC235-DACC-4E1F-8D11-D630634B4AEF}', feature
'GalleryFramework', component '{303994BA-6487-47AE-AF1D-7AF6088EEBDB}'
failed. The resource
'C:\WINDOWS\WinSxS\x86_Microsoft.MSXML2_6bd6b9abf345378f_4.1.0.0_x-ww_b319d8da\msxml4.dll'
does not exist.
Product: Sophos AutoUpdate -- Error 1719.The Windows Installer Service could
not be accessed. This can occur if you are running Windows in safe mode, or
if the Windows Installer is not correctly installed. Contact your support
personnel for assistance.
I hope this is what you were asking for.
Gerry Cornell said:
Can you please post a copy of the error report?
A tip for posting copies of Error Reports! Run Event Viewer and double
click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message.
This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from
Event
Viewer.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
bplew said:
I check the event log and found a couple of errors one being my Sophos
anti-virus. It will not let me remove or delete it and when I try to
re-install I get the same error that there is already a installation
in-process and I must complete it first.
Ramesh said:
See if the Event Log reveals anything. Once you note down the product
name
(will be displayed in the event logs), you can then reinstall that
program
from CD, or remove the application entirely if you no longer plan to
use
it.
More info:
http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting
http://www.winhelponline.com
I tried running the Installer cleanup, but I keep geeting an error that
there
is already a installation in progress and I must complete that
installation
first.
:
Windows Installer Team Blog : Windows Installer Appears Every Time a
Program
is Started:
http://blogs.msdn.com/windows_installer_team/archive/2006/02/05/525213.aspx
Windows Installer Team Blog : "Stop Installation Idiocy" PCWorld's
Hassle
Free PC article:
http://blogs.msdn.com/windows_installer_team/archive/2005/11/01/486587.aspx
Frequently Asked Questions About Windows Installer:
http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx
Installation-On-Demand:
http://msdn.microsoft.com/library/d...ry/en-us/msi/setup/installation_on_demand.asp
Resiliency:
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/msi/setup/resiliency.asp
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting
http://www.winhelponline.com
Everytime I boot windows and login, the windows installer pops up
trying
to
install programs that did not install properly and had failed. Is
there
a
way
to delete these failed installation attempts?