windows installer quit working

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

It is giving me a "crash Thread ID 1256 and 1916. Can anyone tell me what
this is and how to fix it? thanks, cc
 
Hi,

Nothing specific, but have you:

- Checked that the application you are installing is Vista compatible?
- Asked the program vendor for assistance with their software setup?
- Checked the event viewer for additional information?
- Tried the installer cleanup utility?
(http://support.microsoft.com/kb/290301)
- Disabled antivirus/antispyware software?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
Rick Rogers said:
Hi,

Nothing specific, but have you:

- Checked that the application you are installing is Vista compatible?
- Asked the program vendor for assistance with their software setup?
- Checked the event viewer for additional information?
- Tried the installer cleanup utility?
(http://support.microsoft.com/kb/290301)
- Disabled antivirus/antispyware software?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com



Thanks for the info. What I did was to do a system restore. That fixed the installer. Also, it kept getting blocked by DEP. I stopped the DEP from blocking installs and between the both of them, it seems to be working now. But I am still trying to fix the auto run on my side. I am the admis. but it quit running a few days ago only on my side. We have checked and rechecked all the settings, but it still won't work. But Thanks again for your help, CC
 

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