Windows Installer "Preparing to Install" starts for no reason

[DW]

Whenever I access a folder on my desktop, run a program (most programs) or
do almost anything, the Windows installer starts. A box pops up with the
message "Windows Installer, starting to install". Nothing ever installs, and
when I try to cancel, it takes quite a while for the installer to fully
cancel. I searched this newsgroup for the term 'installer' and found a few
helpful suggestions such as an Installer CleanUp Utility, which I tried but
it did not help.

I have to stress that, unlike other similar situations cited in this venue,
in my case, simply clicking on a normal folder on my desktop will start the
Installer, as will clicking on Recycle Bin, My Computer, etc. The issue is
not limited to running programs. I am bewildered as to why even clicking on
a folder will cause this to occur.

This is a serious issue for me, as the problem exists on my associates
computer, and his efficiency is impaired by having to cancel the installer
numerous times each day and then wait a while for the cancellation to
conclude. He is a highly paid person, so the cost to the company is also
high. Thus, any assistance will be greatly appreciated.

 

[Peter Foldes]

Use this Tool from MS to fix your issue

http://support.microsoft.com/kb/290301

 

[DW]

The link you provided is the Installer Cleanup Utility, which I already
tried (see my prior post).

Use this Tool from MS to fix your issue

http://support.microsoft.com/kb/290301

 

[Ramesh, MS-MVP]

Any idea what it's trying to repair/install? Check the event log for more details:.

See http://www.winhelponline.com/articles/68/1/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


The link you provided is the Installer Cleanup Utility, which I already
tried (see my prior post).

Use this Tool from MS to fix your issue

http://support.microsoft.com/kb/290301