Windows Installer - HELP PLEASE

[Luci]

I recently did a recovery on my computer and since then I
am having trouble installing or uninstalling various
programs.

I regularly get a message stating, that the file I am
looking for "is on a network resource thatis
unavailable.
Click OK to try again, or enter an alternate path to a
folder containing the installation
package, "__________.msi" in the box below.
C:\hp\tem\src\en\"

There is no such file on my computer.

I enabled Windows Installer logging tonight, and I am
getting the following messages when trying to open
Add/Remove in the Control Panel and when clicking on
Norton Systemworks.

Event Type: Warning
Event Source: MsiInstaller
Event Category: None

Description:
Detection of product '{4F5FC172-F0E7-4EA5-902F-
8D005DF9F000}', feature 'cuS2w' failed during request for
component '{A4752D78-4B14-4DE8-920E-278604ED4D6D}'

Description:
Detection of product '{A4409609-BC39-49BD-8D28-
0F19AF6122C6}', feature 'NSWPlugIn' failed during request
for component."

Description:
Detection of product '{4F5FC172-F0E7-4EA5-902F-
8D005DF9F000}', feature 'cuS2w' failed during request for
component '{378B2CE6-8761-434C-9489-8940FDCF6265}'

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Microsoft.com has not provided any help whatsoever. I
purchased my HP Computer with Windows XP already
installed. I have the CDs that I made, but not the
original Windows XP disk. Never again! Microsoft won't
help and refers me to HP because it is OEM and I think HP
is out to lunch.

 

[davetest]

I recently did a recovery on my computer and since then I
am having trouble installing or uninstalling various
programs.

I regularly get a message stating, that the file I am
looking for "is on a network resource thatis
unavailable.
Click OK to try again, or enter an alternate path to a
folder containing the installation
package, "__________.msi" in the box below.
C:\hp\tem\src\en\"

There is no such file on my computer.

I enabled Windows Installer logging tonight, and I am
getting the following messages when trying to open
Add/Remove in the Control Panel and when clicking on
Norton Systemworks.

Event Type: Warning
Event Source: MsiInstaller
Event Category: None

Description:
Detection of product '{4F5FC172-F0E7-4EA5-902F-
8D005DF9F000}', feature 'cuS2w' failed during request for
component '{A4752D78-4B14-4DE8-920E-278604ED4D6D}'

Description:
Detection of product '{A4409609-BC39-49BD-8D28-
0F19AF6122C6}', feature 'NSWPlugIn' failed during request
for component."

Description:
Detection of product '{4F5FC172-F0E7-4EA5-902F-
8D005DF9F000}', feature 'cuS2w' failed during request for
component '{378B2CE6-8761-434C-9489-8940FDCF6265}'

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Microsoft.com has not provided any help whatsoever. I
purchased my HP Computer with Windows XP already
installed. I have the CDs that I made, but not the
original Windows XP disk. Never again! Microsoft won't
help and refers me to HP because it is OEM and I think HP
is out to lunch.

There is a tool called Msicuu.exe . It's supplied on the XP
cdrom, although it may be obtainable elsewhere.
It's a part of windows support tools.

It's a cleanup tool for the windows installer.
http://www.microsoft.com/resources/...windowsServ/2003/all/techref/en-us/msicuu.asp

Dave