windows fucntions disabled

[Guest]

gI went to see a friend's computer today because he had a curious few
problems. Windows Search window does not appear when he clciks on Search. If
he tries to access Run, that doesn't come up either. His Avast anti-virus
throws up a message on startup saying that it cannot run because Kaspersky
Anti V is already running. He hasn't got Kaspersky, never has had, and I
checked in Task manager and there is nothing running, nor is there a program
file for it. I ran his machine in Safe Mode and both Search and Run worked
normally. I ran an AV scan in safe mode and it threw up nothing.
Any suggestions?
Mike

 

[db]

well, we know two things:
1) safemode is functional
2) processes in normal mode don't
indicate anything out of the ordinary.

also, what safemode revealed
to you is that there were no
a) startups preloaded and
b) there were no third party services
running as well.

what you might want to do in
normal mode is to go to
start > run > msconfig

inside msconfig you should look
into two tabs:
a) startups
b) services

in startups go ahead and temporarily
disable everything. but you might
want to make a note of what
was enabled.

secondly, in services you will
see two types of services and
there is a check box provided as
a filter as well.

if you "hide" microsoft services
the third party services will be
displayed in the list. These were
not loaded by windows in safemode.

take a look in the two tabs and
see if it provides you the information
you need to resolve the issue.

- db

gI went to see a friend's computer today because he had a curious few
problems. Windows Search window does not appear when he clciks on Search. If
he tries to access Run, that doesn't come up either. His Avast anti-virus
throws up a message on startup saying that it cannot run because Kaspersky
Anti V is already running. He hasn't got Kaspersky, never has had, and I
checked in Task manager and there is nothing running, nor is there a program
file for it. I ran his machine in Safe Mode and both Search and Run worked
normally. I ran an AV scan in safe mode and it threw up nothing.
Any suggestions?
Mike

 

[Guest]

"what you might want to do in
normal mode is to go to
start > run > msconfig"

This is part of the problem. As I said, in normal mode Start > Run is not
working, so I can't do what you advise.

 

[db]

Windows keyboard shortcuts overview
Use shortcut keys as an alternative to the mouse when working in Windows. You can open, close, and navigate the Start menu, desktop, menus, dialog boxes, and Web pages using keyboard shortcuts. Keyboard shortcuts may also make it easier for you to interact with your computer.
Click a heading, or press TAB to highlight a heading, and then press ENTER.

General keyboard shortcuts

Press To
CTRL+C Copy.
CTRL+X Cut.
CTRL+V Paste.
CTRL+Z Undo.
DELETE Delete.
SHIFT+DELETE Delete selected item permanently without placing the item in the Recycle Bin.
CTRL while dragging an item Copy selected item.
CTRL+SHIFT while dragging an item Create shortcut to selected item.
F2 Rename selected item.
CTRL+RIGHT ARROW Move the insertion point to the beginning of the next word.
CTRL+LEFT ARROW Move the insertion point to the beginning of the previous word.
CTRL+DOWN ARROW Move the insertion point to the beginning of the next paragraph.
CTRL+UP ARROW Move the insertion point to the beginning of the previous paragraph.
CTRL+SHIFT with any of the arrow keys Highlight a block of text.
SHIFT with any of the arrow keys Select more than one item in a window or on the desktop, or select text within a document.
CTRL+A Select all.
F3 Search for a file or folder.
ALT+ENTER View properties for the selected item.
ALT+F4 Close the active item, or quit the active program.
ALT+Enter Displays the properties of the selected object.
ALT+SPACEBAR Opens the shortcut menu for the active window.
CTRL+F4 Close the active document in programs that allow you to have multiple documents open simultaneously.
ALT+TAB Switch between open items.
ALT+ESC Cycle through items in the order they were opened.
F6 Cycle through screen elements in a window or on the desktop.
F4 Display the Address bar list in My Computer or Windows Explorer.
SHIFT+F10 Display the shortcut menu for the selected item.
ALT+SPACEBAR Display the System menu for the active window.
CTRL+ESC Display the Start menu.
ALT+Underlined letter in a menu name Display the corresponding menu.
Underlined letter in a command name on an open menu Carry out the corresponding command.
F10 Activate the menu bar in the active program.
RIGHT ARROW Open the next menu to the right, or open a submenu.
LEFT ARROW Open the next menu to the left, or close a submenu.
F5 Refresh the active window.
BACKSPACE View the folder one level up in My Computer or Windows Explorer.
ESC Cancel the current task.
SHIFT when you insert a CD into the CD-ROM drive Prevent the CD from automatically playing.

"what you might want to do in
normal mode is to go to
start > run > msconfig"

This is part of the problem. As I said, in normal mode Start > Run is not
working, so I can't do what you advise.

 

[db]

on the desktop
try ctrl + esc

or

winkey + R

or

simply press the f1 key
and see if this engages
as well....

"what you might want to do in
normal mode is to go to
start > run > msconfig"

This is part of the problem. As I said, in normal mode Start > Run is not
working, so I can't do what you advise.

 

[SingaporeWebDesign]

Hello,

Restore the Run Command
http://www.kellys-korner-xp.com/xp_tweaks.htm
(line 57, col 2)
Also try SuperAntiSpyware from this site

http://www.superantispyware.com
(the free home edition is sufficient for your needs)


--
Singapore Website Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ