windows freezes completely

[Eric]

Hi all,

I've got a freeze-issue on one of our pc's.
When I log in as an administrator, everything works fine. No problems at
all.

But when I log in as a particular user, the pc experiences lockups.
The pc (windows 2000, SP4) locks up unpredictably, AND whenever this user
accesses windows task manager.
If this user clicks on one of the drop-down menus in task manager, the pc
completely locks up immediately.
Ctrl-alt-del doesn't work, so the only option is to reset the pc.

All other users don't experience this problem on this pc, neither does the
admin-account.
If this user logs in on another pc, everything is fine (we use roaming
profiles, so this user uses the same profile on each pc).

In safe-mode, this user can access the task manager without freezes.

Any suggestions?

Eric

 

[Pegasus \(MVP\)]

Hi all,

I've got a freeze-issue on one of our pc's.
When I log in as an administrator, everything works fine. No problems at
all.

But when I log in as a particular user, the pc experiences lockups.
The pc (windows 2000, SP4) locks up unpredictably, AND whenever this user
accesses windows task manager.
If this user clicks on one of the drop-down menus in task manager, the pc
completely locks up immediately.
Ctrl-alt-del doesn't work, so the only option is to reset the pc.

All other users don't experience this problem on this pc, neither does the
admin-account.
If this user logs in on another pc, everything is fine (we use roaming
profiles, so this user uses the same profile on each pc).

In safe-mode, this user can access the task manager without freezes.

Any suggestions?

Eric

Log on as an administrator, then rename this user's profile folder.
When he next logs on, a new profile will be created for him.

 

[Eric]

Log on as an administrator, then rename this user's profile folder.
When he next logs on, a new profile will be created for him.

Thanks for the response.
I tried a new profile.
I got the same lockups in his new profile.
If this thing is in his profile, why doesn't it lockup other pc's when
logged in with the same (roaming) user-profile.

Other things I tried in the meanwhile:
Started up in safe-mode, log in as this user. No lockups. Wrote down which
services weren't started (due to safe-mode) but usually started
automatically.
Disabled all these services. Restarted pc. Start windows the normal way, and
log in as user.
PC still locks up when task manager is started.

Can it be something with limited registry-access?
When I put all users in the local power-user group, it doesn't change
anything.

 

[Pegasus \(MVP\)]

Hi all,

I've got a freeze-issue on one of our pc's.
When I log in as an administrator, everything works fine. No problems at
all.

But when I log in as a particular user, the pc experiences lockups.
The pc (windows 2000, SP4) locks up unpredictably, AND whenever this user
accesses windows task manager.
If this user clicks on one of the drop-down menus in task manager, the pc
completely locks up immediately.
Ctrl-alt-del doesn't work, so the only option is to reset the pc.

All other users don't experience this problem on this pc, neither does the
admin-account.
If this user logs in on another pc, everything is fine (we use roaming
profiles, so this user uses the same profile on each pc).

In safe-mode, this user can access the task manager without freezes.

Any suggestions?

Eric

If you use roaming profiles then you would have to rename
his server-based profile AND the local profile. If you rename
the local profile only then it gets replaced with the server-based
version at the next logon.

 

[Eric]

If you use roaming profiles then you would have to rename
his server-based profile AND the local profile. If you rename
the local profile only then it gets replaced with the server-based
version at the next logon.

I understand that.
I changed the name of the profile on the server.
When a user logs out, the local profile is removed automatically.