S
Shayne
Problem Description:
I have a Windows 2003 server that has Microsoft Fax
server installed. I have shared the fax server on our
network. This computer is a client of the Windows 2003
server and has the print driver installed in Printers and
Faxes. It indicates "Fax" on Pageserv the (Windows 2003
Server). I can successfully send a test print to the
Windows 2003 server through note pad.
When I use a fax utility to generate and send a fax that
bypasses the address book and wizard an error message
pops up in the event viewer as follows...
"
The outgoing routing rule is not valid because it cannot
find a valid device. The outgoing faxes that use this
rule will not be routed. Verify that the targeted device
or devices (if routed to a group of devices) is connected
and installed correctly, and turned on. If routed to a
group, verify that the group is configured correctly.
Country/region code: '*' Area code: '*'
"
and a second entry...
"
Fax Service failed to initialize any assigned fax devices
(virtual or TAPI). No faxes can be sent or received until
a fax device is installed.
"
This utility works if it is run on the Windows 2003
server. I do have one client station in our network that
will work with this utility. The only difference in the
boxes is the one that works has no internal modem. I
tried removing the modem from this box - same error
message.
Domain and User ID's are identical on the boxes (clients).
Please Help!
Operating system / version: Microsoft Windows XP
Professional-5.1.2600
Computer manufacturer and model: X86-based PC, Dell
Computer Corporation, Precision WorkStation 220
Processor model and speed: x86 Family 6 Model 8 Stepping
3, 662(MHz)
Memory (RAM): 255.1640625 MB
I have a Windows 2003 server that has Microsoft Fax
server installed. I have shared the fax server on our
network. This computer is a client of the Windows 2003
server and has the print driver installed in Printers and
Faxes. It indicates "Fax" on Pageserv the (Windows 2003
Server). I can successfully send a test print to the
Windows 2003 server through note pad.
When I use a fax utility to generate and send a fax that
bypasses the address book and wizard an error message
pops up in the event viewer as follows...
"
The outgoing routing rule is not valid because it cannot
find a valid device. The outgoing faxes that use this
rule will not be routed. Verify that the targeted device
or devices (if routed to a group of devices) is connected
and installed correctly, and turned on. If routed to a
group, verify that the group is configured correctly.
Country/region code: '*' Area code: '*'
"
and a second entry...
"
Fax Service failed to initialize any assigned fax devices
(virtual or TAPI). No faxes can be sent or received until
a fax device is installed.
"
This utility works if it is run on the Windows 2003
server. I do have one client station in our network that
will work with this utility. The only difference in the
boxes is the one that works has no internal modem. I
tried removing the modem from this box - same error
message.
Domain and User ID's are identical on the boxes (clients).
Please Help!
Operating system / version: Microsoft Windows XP
Professional-5.1.2600
Computer manufacturer and model: X86-based PC, Dell
Computer Corporation, Precision WorkStation 220
Processor model and speed: x86 Family 6 Model 8 Stepping
3, 662(MHz)
Memory (RAM): 255.1640625 MB