Windows Fax & Scan Won't Open

G

Gerry

I'm running Windows Vista Ultimate 32-bit version. I moved my Documents
folder from the C:\ drive to my E:\ Data drive some time ago. When I open
the Start Menu I now see "Data (E:)" on the button that used to read
"Documents." I moved the folder to E:\ by right-clicking on the default
"Documents" label, entering Properties/Location and indicating that I wanted
the new location to be E:\ . The system did this, placing the Documents
folder under E:\. This has not caused any problem until I tried to open
Windows Fax & Scan today and I received a dialog window reading: "Windows Fax
and Scan cannot run as it cannot access your documents folder. Please ensure
that Windows Fax and Scan can access that folder." That's all very logical,
but it doesn't tell me how to do this. How can I point Fax and Scan to the
new location of my Documents folder?
 
R

Russ Valentine [MVP-Outlook]

Answer posted many times. Never move your Documents to the root.
 
G

Gerry

I'm sorry, Mr. Valentine, that I didn't know the answer has been posted many
times. Perhaps that is due to the fact that I've never visited this
discussion group before and thus was unaware of previous posts. Since I
apparently am ignorant enough to have already moved Documents to the root, I
wonder if you might know the answer to the question: How can I point Fax and
Scan to the new location of my Documents folder?

Russ Valentine said:
Answer posted many times. Never move your Documents to the root.
--
Russ Valentine
[MVP-Outlook]
Gerry said:
I'm running Windows Vista Ultimate 32-bit version. I moved my Documents
folder from the C:\ drive to my E:\ Data drive some time ago. When I open
the Start Menu I now see "Data (E:)" on the button that used to read
"Documents." I moved the folder to E:\ by right-clicking on the default
"Documents" label, entering Properties/Location and indicating that I
wanted
the new location to be E:\ . The system did this, placing the Documents
folder under E:\. This has not caused any problem until I tried to open
Windows Fax & Scan today and I received a dialog window reading: "Windows
Fax
and Scan cannot run as it cannot access your documents folder. Please
ensure
that Windows Fax and Scan can access that folder." That's all very
logical,
but it doesn't tell me how to do this. How can I point Fax and Scan to
the
new location of my Documents folder?
 
R

Russ Valentine [MVP-Outlook]

Move your Documents somewhere else.
--
Russ Valentine
[MVP-Outlook]
Gerry said:
I'm sorry, Mr. Valentine, that I didn't know the answer has been posted
many
times. Perhaps that is due to the fact that I've never visited this
discussion group before and thus was unaware of previous posts. Since I
apparently am ignorant enough to have already moved Documents to the root,
I
wonder if you might know the answer to the question: How can I point Fax
and
Scan to the new location of my Documents folder?

Russ Valentine said:
Answer posted many times. Never move your Documents to the root.
--
Russ Valentine
[MVP-Outlook]
Gerry said:
I'm running Windows Vista Ultimate 32-bit version. I moved my
Documents
folder from the C:\ drive to my E:\ Data drive some time ago. When I
open
the Start Menu I now see "Data (E:)" on the button that used to read
"Documents." I moved the folder to E:\ by right-clicking on the
default
"Documents" label, entering Properties/Location and indicating that I
wanted
the new location to be E:\ . The system did this, placing the
Documents
folder under E:\. This has not caused any problem until I tried to
open
Windows Fax & Scan today and I received a dialog window reading:
"Windows
Fax
and Scan cannot run as it cannot access your documents folder. Please
ensure
that Windows Fax and Scan can access that folder." That's all very
logical,
but it doesn't tell me how to do this. How can I point Fax and Scan to
the
new location of my Documents folder?
 
G

Gerry

The problem is that when I right-click on the Documents folder under E:\ and
go to its Properties, there is no Location tab and therefore no Move button.
I assume from your previous answer that I should have established a new
Documents folder under E:\ before I changed the location from under
C:\Users\Gerry, but since I didn't, it now appears that my entire E:\
partition, not just the Documents folder, is in the default path for
Documents. Short of another clean install of Vista Ultimate (which I did 60
days ago), is there another way to move my Documents somewhere else?

Russ Valentine said:
Move your Documents somewhere else.
--
Russ Valentine
[MVP-Outlook]
Gerry said:
I'm sorry, Mr. Valentine, that I didn't know the answer has been posted
many
times. Perhaps that is due to the fact that I've never visited this
discussion group before and thus was unaware of previous posts. Since I
apparently am ignorant enough to have already moved Documents to the
root, I
wonder if you might know the answer to the question: How can I point Fax
and
Scan to the new location of my Documents folder?

Russ Valentine said:
Answer posted many times. Never move your Documents to the root.
--
Russ Valentine
[MVP-Outlook]
I'm running Windows Vista Ultimate 32-bit version. I moved my
Documents
folder from the C:\ drive to my E:\ Data drive some time ago. When I
open
the Start Menu I now see "Data (E:)" on the button that used to read
"Documents." I moved the folder to E:\ by right-clicking on the
default
"Documents" label, entering Properties/Location and indicating that I
wanted
the new location to be E:\ . The system did this, placing the
Documents
folder under E:\. This has not caused any problem until I tried to
open
Windows Fax & Scan today and I received a dialog window reading:
"Windows
Fax
and Scan cannot run as it cannot access your documents folder. Please
ensure
that Windows Fax and Scan can access that folder." That's all very
logical,
but it doesn't tell me how to do this. How can I point Fax and Scan
to
the
new location of my Documents folder?
 
R

Russ Valentine [MVP-Outlook]

Reposting and quoting directly from the developers:
We have noticed some issues that WFS is facing when the documents folder is
redirected to the root of a drive (e.g. d:\) and are investigating the same.
A quick workaround is to move the documents folder to a folder under the
root of the drive (e.g. to d:\DocumentFolder) with the option to move all
existing documents to the new location. This should allow WFS to work.
--
Russ Valentine
[MVP-Outlook]
Gerry said:
The problem is that when I right-click on the Documents folder under E:\
and go to its Properties, there is no Location tab and therefore no Move
button. I assume from your previous answer that I should have established
a new Documents folder under E:\ before I changed the location from under
C:\Users\Gerry, but since I didn't, it now appears that my entire E:\
partition, not just the Documents folder, is in the default path for
Documents. Short of another clean install of Vista Ultimate (which I did
60 days ago), is there another way to move my Documents somewhere else?

Russ Valentine said:
Move your Documents somewhere else.
--
Russ Valentine
[MVP-Outlook]
Gerry said:
I'm sorry, Mr. Valentine, that I didn't know the answer has been posted
many
times. Perhaps that is due to the fact that I've never visited this
discussion group before and thus was unaware of previous posts. Since I
apparently am ignorant enough to have already moved Documents to the
root, I
wonder if you might know the answer to the question: How can I point Fax
and
Scan to the new location of my Documents folder?

:

Answer posted many times. Never move your Documents to the root.
--
Russ Valentine
[MVP-Outlook]
I'm running Windows Vista Ultimate 32-bit version. I moved my
Documents
folder from the C:\ drive to my E:\ Data drive some time ago. When I
open
the Start Menu I now see "Data (E:)" on the button that used to read
"Documents." I moved the folder to E:\ by right-clicking on the
default
"Documents" label, entering Properties/Location and indicating that I
wanted
the new location to be E:\ . The system did this, placing the
Documents
folder under E:\. This has not caused any problem until I tried to
open
Windows Fax & Scan today and I received a dialog window reading:
"Windows
Fax
and Scan cannot run as it cannot access your documents folder.
Please
ensure
that Windows Fax and Scan can access that folder." That's all very
logical,
but it doesn't tell me how to do this. How can I point Fax and Scan
to
the
new location of my Documents folder?
 
G

Gerry

Thank you, Russ. I'm going on vacation tomorrow, but will give this a try
when I return. I HATE when I screw things up!

Russ Valentine said:
Reposting and quoting directly from the developers:
We have noticed some issues that WFS is facing when the documents folder
is redirected to the root of a drive (e.g. d:\) and are investigating the
same. A quick workaround is to move the documents folder to a folder under
the root of the drive (e.g. to d:\DocumentFolder) with the option to move
all existing documents to the new location. This should allow WFS to work.
--
Russ Valentine
[MVP-Outlook]
Gerry said:
The problem is that when I right-click on the Documents folder under E:\
and go to its Properties, there is no Location tab and therefore no Move
button. I assume from your previous answer that I should have established
a new Documents folder under E:\ before I changed the location from under
C:\Users\Gerry, but since I didn't, it now appears that my entire E:\
partition, not just the Documents folder, is in the default path for
Documents. Short of another clean install of Vista Ultimate (which I did
60 days ago), is there another way to move my Documents somewhere else?

Russ Valentine said:
Move your Documents somewhere else.
--
Russ Valentine
[MVP-Outlook]
I'm sorry, Mr. Valentine, that I didn't know the answer has been posted
many
times. Perhaps that is due to the fact that I've never visited this
discussion group before and thus was unaware of previous posts. Since
I
apparently am ignorant enough to have already moved Documents to the
root, I
wonder if you might know the answer to the question: How can I point
Fax and
Scan to the new location of my Documents folder?

:

Answer posted many times. Never move your Documents to the root.
--
Russ Valentine
[MVP-Outlook]
I'm running Windows Vista Ultimate 32-bit version. I moved my
Documents
folder from the C:\ drive to my E:\ Data drive some time ago. When
I open
the Start Menu I now see "Data (E:)" on the button that used to read
"Documents." I moved the folder to E:\ by right-clicking on the
default
"Documents" label, entering Properties/Location and indicating that
I
wanted
the new location to be E:\ . The system did this, placing the
Documents
folder under E:\. This has not caused any problem until I tried to
open
Windows Fax & Scan today and I received a dialog window reading:
"Windows
Fax
and Scan cannot run as it cannot access your documents folder.
Please
ensure
that Windows Fax and Scan can access that folder." That's all very
logical,
but it doesn't tell me how to do this. How can I point Fax and Scan
to
the
new location of my Documents folder?
 

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