windows fax and scan

[Guest]

I upgrade my XP PRO to VISTA, and I can's use "windows fax and scan" on vista
now. It appears that "Windows fax and scan cannot run as it cannot access
your documents folder.Please ensure that windows fax and scan can access that
folder". Because I had changed my documents folder's position to "D:\", I
guess it was reason. I try to give my account the max permission of my
documents folder, but it cannot work yet.
Please tell me how to deal with this matter, thanks a lot.

 

[Russ Valentine [MVP-Outlook]]

Did you give the fax and scanned documents folder full permissions as well?

 

[Guest]

sure, I give my documents full permissions.
--
Allan Zhou

Did you give the fax and scanned documents folder full permissions as well?
--
Russ Valentine
[MVP-Outlook]

I upgrade my XP PRO to VISTA, and I can's use "windows fax and scan" on
vista
now. It appears that "Windows fax and scan cannot run as it cannot access
your documents folder.Please ensure that windows fax and scan can access
that
folder". Because I had changed my documents folder's position to "D:\", I
guess it was reason. I try to give my account the max permission of my
documents folder, but it cannot work yet.
Please tell me how to deal with this matter, thanks a lot.

 

[Russ Valentine [MVP-Outlook]]

Not what I asked. Those folders are not included in your Documents Folder.
They are in <drive>:\ProgramData\Microsoft\Windows NT\MSFax
--
Russ Valentine
[MVP-Outlook]

sure, I give my documents full permissions.
--
Allan Zhou

Did you give the fax and scanned documents folder full permissions as
well?
--
Russ Valentine
[MVP-Outlook]

I upgrade my XP PRO to VISTA, and I can's use "windows fax and scan" on
vista
now. It appears that "Windows fax and scan cannot run as it cannot
access
your documents folder.Please ensure that windows fax and scan can
access
that
folder". Because I had changed my documents folder's position to "D:\",
I
guess it was reason. I try to give my account the max permission of my
documents folder, but it cannot work yet.
Please tell me how to deal with this matter, thanks a lot.

 

[Russ Valentine [MVP-Outlook]]

Restate your problem or quote the original post.

 

[Russ Valentine [MVP-Outlook]]

Did you place your Documents in your root folder?
Don't.

 

[Russ Valentine [MVP-Outlook]]

Don't put it there. Create a Folder and put your Documents there.

 

[Paul]

Dear Russ and Sathai

I had the same problem. I found out it was caused by this: I had redirected
my folder <username>/documents to my D-partition. Windows Fax and Scan can
not follow that. All sorts of giving rights and ownership did not work.

Solution 1:
- I made a new user account in Vista (I calles it Fax-user)
- I did not change anything for that new user
- Windows Fax and Scan works
- So I just go to user Fax-user in case I want to send a fax

Solution 2:
You could delete your original user, make a new one that you will always
use. And you do not change the location of your documents for that user.
(Reinstalling software then probably is a lot of work).


Good luck

Paul

(e-mail address removed)
====================

 

[Russ Valentine [MVP-Outlook]]

It is well documented that WFS cannot find your Documents folder when you
place it in the root of a drive.
Simply place it anywhere but the root.

 

[gocat2005]

Hi

I have the same error on Vista Ultimate SP1. I too have moved Documents to
E:\Documents and given everyone full permission to the fax and scanned
documents folders.

After 2 hours struggling I read Paul's solution which works fine.

What a load of rubbish. I only need to send one fax every blue moon. It
should just work.

And while I'm having a rant - unzipping files still takes ages with Vista
SP1 but with a third party utility the same file takes 1 second to unzip.
Rubbish.

Regards
Graham

 

[gocat2005]

Thanks Paul that works fine.

Microsoft have lost the plot