Fax and Scan cannot access your documents error

G

Guest

When I click on the Windows Fax and Scan program in All Programs, I receive
the following error message:

Windows Fax and Scan cannot run as it cannot access your documents folder.
Please ensure that Windows Fax and Scan can access that folder.

I am running Vista Ultimate that was installed last night. The install was
an upgrade over Windows XP Pro. "My Documents" is the D: drive on my system.

When I login with the "Administrator" account, it works, by my account
(which is an administrator on the machine) only gives me this error.

What do I need to do to get past this message? I have checked the security
on the D drive and it looks to be setup properly.
 
G

Guest

I was able to resolve the issue. It was caused because I moved the location
of the "Documents" folder and it contained the Pictures and Music folders. I
changed the locations of the folders to be:
D:\Documents
D:\Pictures
D:\Music,
etc.

Then it started working... Now onto the next problem with Fax and scan. :(
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Fax & Scan 2
Access Denied Error with Scan and Fax 3
windows fax and scan 10
Windows Fax & Scan Won't Open 6
Windows Visata fax Error: Cannot find Document Folder 3
Windows FAX and SCAN 1
Can't Send Fax using Fax and Scan 3
The fax can't be sent because of an unexpected error 2

Top