windows explorer won't open in XP PRO

T

Thorsten Matzner

Paul Tierney said:
windows explorer won't open in XP PRO same with control panel.

What happens when you try? Does it work in Safe Mode? Can you find
info that may be related to the problem in the Control Panel >
Administrative Tools > Event Viewer?
 
M

Malke

Paul said:
windows explorer won't open in XP PRO same with control panel.

Thanx Paul T.

What changed between the time things worked and the time they didn't?
What is the virus/malware status of the computer? This could be caused
by quite a few things and since we don't know anything about your
computer all I can do is suggest you start your troubleshooting by
looking for malware since that is a common reason for this sort of
problem.

It is completely possible to run virus/malware scans without using
Explorer (the Windows graphical user interface) but it requires some
skill and comfort with the commandline. If this isn't you, then take
the machine to a professional computer repair shop (not your local
version of BigStoreUSA). Otherwise, here is a procedure to go through
systematically:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
 

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