Windows Explorer (Not Responding)

[Guest]

I recently installed Windows Vista Business and every time I open windows
explorer it freezes then restarts. It says Windows explorer has stopped
working and Windows is looking for a solution then just restarts and does the
same thing.
Nothing works I cant even get into my recycle bin or the control panel.
Please Help

 

[Bill Eichner]

That's happening to me all-to-frequently basis with Vista Home Premium. It
does resume but it's very annoying. I'm about ready to switch back to XP as
Vista is just too unstable. I'm growing very tired of beta testing an
operating system I paid for.

 

[John Barnes]

I had the same problem with an upgrade, but with a clean install it works
great.

 

[Guest]

What is the difference between a clean install and the upgrade and where do i
choose?

 

[Guest]

I too had the same problem. I spoke to the Tech from the shop I bought it
(Vista home Premium) and was told that "occasionally a CD was faulty so bring
it back and we'll test it" they tried to instal on another "vista ready" PC
still no go so they replaced the CD for me. Still no joy. I have now
reverted back to XP as it is at least stable. I have come to the conclusion
that I have wasted my money buying Vista.
I upgraded my PC to have all the latest gadgets Core Duo processor,PCIe 4gig
memory and 2x 320gig SATA running in Raid0 so I should have expected that
Vista would at least attempt to run.

Adrian

 

[Lang Murphy]

What is the difference between a clean install and the upgrade and where
do i
choose?

High level overview:

Upgrade occurs from within the existing OS... insert the Vista DVD while
logged into XP desktop and kick off the Vista install. The upgrade attempts
to capture/migrate all your existing software into the Vista install.

A clean install occurs when you boot from the Vista DVD and install from
there. The clean install does not capture/migrate all your existing software
into the Vista install. You must reinstall all software after doing a clean
install. If you don't format the drive on which you're installing Vista, it
will move some Windows stuff into a directory named Windows.old from which
you -might- be able to get back to XP without reinstalling it if you follow
somewhat detailed work instructions available in a MS KB article. If you
format the drive during the clean install, you've cast all XP artifacts to
the wind and must start from scratch if you want to go back to XP. And, of
course, you'll have to back up all your data prior to doing the clean
install (not that you wouldn't with an upgrade, but... well, you know...)

I've only done clean installs with Vista, formatting the HD's during
install, and my Vista experience has been positive. Yes, IE has stopped
working a few times over the past couple of months, but by and large, things
have been good. Needless to say, I recommend clean installs of Vista.

Good luck,

Lang

 

[Guest]

there is an update to fix that issue with explorer, i will post the fix here
in the next day or two. pretty busy right now, but if you want search the
posts in this ng and others have posted the fix more than once
G

 

[Guest]

I look forward to you posting this fix soon as I have not yet located it
elsewhere. I have also been having problems with random freezes under Vista
Home Premium despite a clean installation and the latest hardware drivers for
Vista. Thanks!

Regards,

Ron

 

[Guy Thomas]

DNS may be the answer for only a minority of instances of Explorer hanging,
but it solved the problem for me

http://computerperformance.co.uk/vista/vista_running_slow.htm

 

[Guest]

The description of the Vista problems in the article sounds very similar to
what I've been experiencing. I can't determine, however, what the alternate
DNS server is on my network. I connect through a router and my Internet
connection is through a cable modem and Comcast broadband service. Running
the IPCONFIG command reveals that my connection-specific DNS suffix is
hsd1.md.comcast.net. The IP address of my router is 192.168.10.1. I checked
online and found that Comcast has two DNS servers nationwide, a primary and
secondary. Here are the ping statistics for each:

C:\Users\Ron>ping 68.87.66.196

Pinging 68.87.66.196 with 32 bytes of data:

Reply from 68.87.66.196: bytes=32 time=65ms TTL=47
Reply from 68.87.66.196: bytes=32 time=62ms TTL=47
Reply from 68.87.66.196: bytes=32 time=63ms TTL=47
Reply from 68.87.66.196: bytes=32 time=62ms TTL=47

Ping statistics for 68.87.66.196:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 62ms, Maximum = 65ms, Average = 63ms

========================================
C:\Users\Ron>ping 68.87.64.196

Pinging 68.87.64.196 with 32 bytes of data:

Reply from 68.87.64.196: bytes=32 time=24ms TTL=51
Reply from 68.87.64.196: bytes=32 time=27ms TTL=51
Reply from 68.87.64.196: bytes=32 time=24ms TTL=51
Reply from 68.87.64.196: bytes=32 time=25ms TTL=51

Ping statistics for 68.87.64.196:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 27ms, Average = 25ms

=====================================

Does this information reveal anything to you? Thanks!

Regards,

Ron

 

[Lang Murphy]

High level overview:

Upgrade occurs from within the existing OS... insert the Vista DVD while
logged into XP desktop and kick off the Vista install. The upgrade
attempts to capture/migrate all your existing software into the Vista
install.

A clean install occurs when you boot from the Vista DVD and install from
there. The clean install does not capture/migrate all your existing
software into the Vista install. You must reinstall all software after
doing a clean install. If you don't format the drive on which you're
installing Vista, it will move some Windows stuff into a directory named
Windows.old from which you -might- be able to get back to XP without
reinstalling it if you follow somewhat detailed work instructions
available in a MS KB article. If you format the drive during the clean
install, you've cast all XP artifacts to the wind and must start from
scratch if you want to go back to XP. And, of course, you'll have to back
up all your data prior to doing the clean install (not that you wouldn't
with an upgrade, but... well, you know...)

I've only done clean installs with Vista, formatting the HD's during
install, and my Vista experience has been positive. Yes, IE has stopped
working a few times over the past couple of months, but by and large,
things have been good. Needless to say, I recommend clean installs of
Vista.

Good luck,

Lang

Downloaded some Vista training materials from the MS connect site and found
out that my assumptions about clean vs. upgrade were somewhat off the mark.
One can do a clean install from within the current OS. Although I haven't
found it yet, I assume one could do an upgrade from booting to the DVD. Live
and learn...

Lang

 

[CMHyche]

I was having the same problems...I have 5 hard drives (3 internal and
2 Firewire) and 4 network drives...disconnecting the network drives
helped slightly but I was still having a lot of hangs with
explorer...Just a little earlier I went to the Indexing Service
settings and removed all of my hard drives from it (I only left
Outlook in it) and low and behold Vista perked right up...
Haven't run this way long so I can't say that this is definitively
fixed but I have tried a number of things that were causing the hangs
and my machine hasn't flinched yet(even after reconnecting the network
drives).
May be something for y'all to try...

Chris

 

[CMHyche]

I was having the same problems...I have 5 hard drives (3 internal and
2 Firewire) and 4networkdrives...disconnecting the network drives
helped slightly but I was still having a lot of hangs with explorer...Just a little earlier I went to the Indexing Service
settings and removed all of my hard drives from it (I only left
Outlook in it) and low and behold Vista perked right up...
Haven't run this way long so I can't say that this is definitively
fixed but I have tried a number of things that were causing the hangs
and my machine hasn't flinched yet(even after reconnecting the network
drives).
May be something for y'all to try...

Chris

Another update...turns out my main problem was that I had a DVD-ROM in
the drive...Explorer was taking forever to enumerate it...Took the DVD
out and Vista seems to act more like I would expect. Seems like I had
a few problems with that drive in XP also, like crashing the OS when I
read a DVD-R disk. So my problem is probably a partially bad DVD
burner.

 

[Guest]

I had the same problem with an upgrade, but with a clean install it works
great.




Iam having the same problem but mine is a brand new computer it came with vista. How can we get microsoft to help.

 

[Guest]

I had the same problem. I have a workaround if System Restore fails to
correct this. For me, It even occured in Safe Mode.
1. Make your way to starting Internet Explorer
2. on the address bar type:"control panel"
3. go to User Accounts...-> Add User account-> Create New "Admininstrator"
Account.
4. Shut down manually if you have to and reboot and access the new Admin
account
You will now have new account with all original programs still installed and
access to old files via either:
a. Internet exporer-> Address bar-> type: C:\users\ your old user account name
b Start button-> computer-> C:\Users\ you old user account name.

* You'll find here folders which will contain you old docs, downloads, etc
from you old account.

Thanks,
spawnocula

 

[RIDLA]

I recently installed Windows Vista Business and every time I open windows
explorer it freezes then restarts. It says Windows explorer has stopped
working and Windows is looking for a solution then just restarts and does the
same thing.
Nothing works I cant even get into my recycle bin or the control panel.
Please Help

I HAVE THE SAME PROBLEM WITH VISTA BASIC I LOG IN AND GET THE EXPLORER NOT
RESPONDING BUT EVERY TIME IT RESTARTS IT SAYS IT AGAIN WITH A BIT OF PATIENCE
I CAN GET PROGRAMS TO WORK (SOME) BUT SOME JUST CLOSE WHEN WINDOWS RESTARTS I
ALSO GET MESSAGES LIKE SURROW GATE HAS STOP'D WORKING

 

[Manuel Nonaca]

Do you mean COM Surrogate Has Stopped Working?

http://www.howtogeek.com/howto/wind...surrogate-has-stopped-working-error-in-vista/

 

[Ronilla]

there is an update to fix that issue with explorer, i will post the fix here
in the next day or two. pretty busy right now, but if you want search the
posts in this ng and others have posted the fix more than once
G