Problem with Windows Explorer

K

Kue2

Windows explorer keeps closing when I go into the windows directory in Vista
64

This just started happening today. Windows Dir. draws then explorer closes
with error message stating windows explorer has to close & then it restarts.

I can reproduce this even after reboot. The first time I go to the windows
directory after a reboot everything works fine.The second time I click on
the windows directory it closes & then restarts.
Anyone seen this behavior before or anyone know of a fix?
 
G

Guest

Keu2:
Check the event viewer and see if you can find any clues, like an error # we
can google on the web.
Did you try good ol' system restore?
Carlos
 
K

Kue2

Log Name: Application
Source: Windows Error Reporting
Date: 29/09/2007 2:46:02 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Hugh-PC-Vista
Description:
Fault bucket 221161, type 4
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 6.0.6000.16386
P3: 4549bacb
P4: MpegSplitter.ax
P5: 1.0.0.4
P6: 44687a2a
P7: c0000094
P8: 0000000000009a58
P9:
P10:

Attached files:
C:\Users\Hugh\AppData\Local\Temp\WERCB46.tmp.version.txt

These files may be available here:
C:\Users\Hugh\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report1767e517
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-09-29T18:46:02.000Z" />
<EventRecordID>45692</EventRecordID>
<Channel>Application</Channel>
<Computer>Hugh-PC-Vista</Computer>
<Security />
</System>
<EventData>
<Data>221161</Data>
<Data>4</Data>
<Data>APPCRASH</Data>
<Data>None</Data>
<Data>0</Data>
<Data>Explorer.EXE</Data>
<Data>6.0.6000.16386</Data>
<Data>4549bacb</Data>
<Data>MpegSplitter.ax</Data>
<Data>1.0.0.4</Data>
<Data>44687a2a</Data>
<Data>c0000094</Data>
<Data>0000000000009a58</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Hugh\AppData\Local\Temp\WERCB46.tmp.version.txt</Data>
<Data>C:\Users\Hugh\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report1767e517</Data>
</EventData>
</Event>
 
K

Kue2

Things I've tried so far:

Ran AVG Anti-virus latest release
Ran AVG Anti-spyware latest update
Ran spy-bot search & destroy
Ran ShellExView v1.17 & disabled all (non) Microsoft shell extensions(very
nice program )Web Site: http://www.nirsoft.net.
So far no luck in finding what's causing explorer to close when I open the
windows directory.
System otherwise seems fine.
Will run scannow & see if it turns up anything.

anyone have any ideas why this is occurring?
 
G

Guest

Kue2:
I googled around and found zillions of hits with your problem.
First of all, the "band-aid".
Change your folder view to "list" insted of "large icons" or whatever it is.
That should leave explorer stable.
I found that tip here:
http://www.vistax64.com/vista-general/66020-my-document-folder-no-longer-opens-help.html

Something more elaborate is here:
http://forums.techguy.org/windows-nt-2000-xp/621359-frequent-system-crash-3.html
and could be the final fix for your problem.

The issue seems to arise from the preview of a video and the corresponding
mpegsplitter.ax error in your log.

Carlos
 
K

Kue2

Thks Cal, I will uninstall vista codec paks & see if the error goes away.
search turned up:MPegSplitter.ax in C:\program files \Vista codec Pack &
C:\program files (86)\Vista codec Pack
 
K

Kue2

Thks for your help Carlos i'll try changing view as temp fix after I
uninstall Vista codec Paks (If uninstalling paks has no effect.) I found a
reference to ffdshow as causing my problem so I uninstalled it. This did not
fix my problem. I'll have to re-install ffdshow LOL.
Thanks for all your re-search too.
 
C

Cal Bear '66

Avoid "codec packs" at all costs -- this is only one of a myriad of problems
that they can cause (problems with Windows Media Player, Windows Movie Maker,
Windows DVD Maker, Windows Photo Gallery).

Download and install codecs ONLY from the manufacturer of the codec. Download a
free little utility called GSpot to analyze video clips. It will tell you what
codec the clip needs and if it is installed on your system.


I Bleed Blue and Gold
GO BEARS!
 
G

Guest

C

Cal Bear '66

You might also want to unregister MpegSplitter.ax.

At an "elevated" command prompt type: regsvr32.exe /u mpegsplitter.ax


I Bleed Blue and Gold
GO BEARS!
 
K

Kue2

Thanks Carlos for the help & links
Thanks Cal for your help & spotting problem.I forgot I installed those
codec's this week.
 

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