Windows Explorer - Stopped Working

[msnews.microsoft.com]

Help!

I am on Vista Ultimate and I keep a very clean machine. However, I can no
loger view my documents...when I go to Start, Documents, I get:

"Windows Explorer has stopped working." It will try to find a "solution" and
then close the explorer window. I can't view Documents at all...I've tried
right clicking on the Start Button and choosing explore and going that way
but even when I go from C drive to Documents, it happens again...I opened up
a command prompt and went into Documents and they are all there and safe but
I cannot access them by going into the directory itself via Windows
Explorer. Same goes for using Word...if I open Word and try to go to the
directory, "Windows Explorer" will stop working. I am in urgent need of my
documents directory.

Suggestions?

Thanks,
Brian

 

[Ronnie Vernon MVP]

Brian

You need to think about what was changed recently on the system. Have you
tried any customizations to the users folders? Have you used a registry
cleaner or other third party utility?

You might want to try System Restore to go back to a time before you saw
this problem.

 

[Cal Bear '66]

Go to Control Panel>Problem Reports and Solutions, Check for new solutions, then
View problem history. Right click on the problem and choose View problem
details. This might give you a clue as to what the problem is or click the Copy
to clipboard link in the lower left corner and post back here. The Bucket ID is
very important to tracking down the problem.

 

[msnews.microsoft.com]

As I mentioned, I keep a clean system and I've not installed anything
recently or done anything to the users folders recently...and System Restore
really bogs down my system if I ever do run it...

I booted in safe mode and it does work, so something it going on with the
main boot.

 

[msnews.microsoft.com]

This is the error from the latest time it stopped working:

Product
Windows Explorer

Problem
Stopped working

Date
5/12/2007 5:12 PM

Status
More information available

Problem signature
Problem Event Name: InPageError
Error Status Code: c000009c
Faulting Media Type: 00000003
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: d6aa
Additional Information 2: 550813108d42c370043e28bb37aac5af
Additional Information 3: d6aa
Additional Information 4: 550813108d42c370043e28bb37aac5af

Extra information about the problem
Bucket ID: 470146

 

[Doris Day - MFB]

This is the error from the latest time it stopped working:

Product
Windows Explorer

Problem
Stopped working

Date
5/12/2007 5:12 PM

Status
More information available

Problem signature
Problem Event Name: InPageError
Error Status Code: c000009c
Faulting Media Type: 00000003
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: d6aa
Additional Information 2: 550813108d42c370043e28bb37aac5af
Additional Information 3: d6aa
Additional Information 4: 550813108d42c370043e28bb37aac5af

Extra information about the problem
Bucket ID: 470146

Wow, isn't that an informative error report! I'm sure that now that Vista
has given you all that valuable info, you're all set to fix the problem.
Isn't Vista wonderful?

Love and Kisses,
Doris

 

[Rick Rogers]

Hi,

Just a thought, but you mention that you "keep a clean system". Does this
include the use of a registry cleaner? If so, did you run one shortly before
this problem started? And does it have an undo feature?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[msnews.microsoft.com]

Well, I moved the documents folder to another drive, deleted the one on C,
copied the one I moved back and it is working now...weird...not happy it
happened and want to know why but it is better than System Restore or a
re-load of Vista.

 

[msnews.microsoft.com]

I've done everything that can be done except call Microsoft or reload Vista.
I did an exhaustive searching on the net and I found out this problem is
happening a lot yet there are no solutions.

At the moment, I can't even get to the root level of one of my drives via
Windows Explorer...if there is any correlation, it seems to be directories
with a lot of gigabytes of files.