Windows Explorer has stopped working!?

[Penicillin]

Hello
I have a folder named "Mutimedia" its size is 3 GB and it contains a lot of
files (mp3, rm, wav, ...).
Many times when I open this folder, I got "Windows Explorer has stopped
working" message and the folder stopped working.
WHAT'S THE SOLUTION OF THIS DILEMMA?
Also I formatted my computer and reinstalled Vista again, my issue wasn't
resolved.

Here's problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: rpshellextension.dll
Fault Module Version: 1.0.0.113
Fault Module Timestamp: 4775b9c8
Exception Code: c0000005
Exception Offset: 0000759a
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 10241
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79

PS. I have Vista Home Premium SP1.
Please help
Thanks

 

[propman]

Hello
I have a folder named "Mutimedia" its size is 3 GB and it contains a
lot of files (mp3, rm, wav, ...).
Many times when I open this folder, I got "Windows Explorer has
stopped working" message and the folder stopped working.
WHAT'S THE SOLUTION OF THIS DILEMMA?
Also I formatted my computer and reinstalled Vista again, my issue
wasn't resolved.

Some URL's you might want to check out:


http://forums.microsoft.com/technet/showpost.aspx?postid=1260280&siteid=
17&sb=0&d=1&at=7&ft=11&tf=0&pageid=4

Go to the bottom of the page to read about a possible fix.....


http://tinyurl.com/5k6ubw

Microsoft's Forums site with messages dealing with same problem........



http://support.microsoft.com/kb/937093

Offical Microsoft answer to the same problem with Digital Vault software
installed.

 

[Penicillin]

Thanks for reply
Links you gave never helped me.
But users said if I turn UAC on, my problem will be solved.
Are there other solutions or sites?
And I don't have Digital Vault software.

 

[propman]

Hello
I have a folder named "Mutimedia" its size is 3 GB and it contains a
lot of files (mp3, rm, wav, ...).
Many times when I open this folder, I got "Windows Explorer has
stopped working" message and the folder stopped working.
WHAT'S THE SOLUTION OF THIS DILEMMA?
Also I formatted my computer and reinstalled Vista again, my issue
wasn't resolved.

Here's problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: rpshellextension.dll

Hmmm......couple of things I didn't notice when I replied
previously......

1) The file "rpshellextension.dll" seems to be one of Real Player's
files which, as a possible source of the problem you are experiencing,
ties into the contents of your "Multimedia" directory.

2) I didn't notice you had reformatted and reinstalled Vista....seems
like that should have cleared the original problem up. If you have done
the usual malware, spyware, virus scanning routines then I would be
taking a hard look at uninstalling Real Player.......use an alternate
media player for a while to see if the error still occurs. If it
doesn't grab a fresh copy of Real Player, install and take it from
there.


PS.....don't really see how UAC would affect it unless either unless a
call to the UAC is required by a routine in the affected dll......I have
been known to be wrong before and will be again I am sure! <grin>
But....you could always just try turning it back on again to make sure.

 

[Penicillin]

But I'm using RealPlayer to play rm files.
Do you know any alternate player for playing ram and rm files?

 

[propman]

http://www.free-codecs.com/download/Real_alternative.htm