Crashing in explorer.exe module


S

STALAG

I am getting the following crash on my newly installed Vista ultimate system.
Would like to know how to stop this.

Here are some of the crash logs.

#1
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 4c4e464c
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

#2
Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: Explorer.EXE
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 47918e5d
Exception Code: c0000005
Exception Offset: 0001b9ce
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

#3
Product
Windows Explorer

Problem
Stopped working

Date
6/24/2008 7:37 AM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: gdiplus.dll
Fault Module Version: 5.2.6001.18000
Fault Module Timestamp: 4791a627
Exception Code: c0000005
Exception Offset: 0001d45f
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

#4
Product
Windows Explorer

Problem
Stopped working

Date
6/25/2008 10:48 PM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: explorer.exe
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 47918e5d
Exception Code: c0000005
Exception Offset: 00031688
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160


#5
Product
Windows Explorer

Problem
Stopped working

Date
6/25/2008 10:51 PM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: explorer.exe
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 47918e5d
Exception Code: c0000005
Exception Offset: 0003168c
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I want an answer as to why this is happening and want to know how to stop
this from reoccuring.
 
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S

STALAG

I finally called microsoft on this issue. It turns out there was a conflict
between the video driver and the network card driver with regards to my
system. I am running a DX48BT2 system with an Visionteck ATI 2600 chipset.
It took 2 hours to diagnose and may be due to a bug in the system. We will
see if Microsoft comes out with a fix or if Intel comes out with a better
driver for the network card. I did reinstall the latest ATI driver and have
not had problems since.
 
M

mgb78

STALAG said:
I am getting the following crash on my newly installed Vista ultimate system.
Would like to know how to stop this.

Here are some of the crash logs.

#1
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 4c4e464c
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

#2
Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: Explorer.EXE
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 47918e5d
Exception Code: c0000005
Exception Offset: 0001b9ce
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

#3
Product
Windows Explorer

Problem
Stopped working

Date
6/24/2008 7:37 AM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: gdiplus.dll
Fault Module Version: 5.2.6001.18000
Fault Module Timestamp: 4791a627
Exception Code: c0000005
Exception Offset: 0001d45f
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

#4
Product
Windows Explorer

Problem
Stopped working

Date
6/25/2008 10:48 PM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: explorer.exe
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 47918e5d
Exception Code: c0000005
Exception Offset: 00031688
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160


#5
Product
Windows Explorer

Problem
Stopped working

Date
6/25/2008 10:51 PM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: explorer.exe
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 47918e5d
Exception Code: c0000005
Exception Offset: 0003168c
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I want an answer as to why this is happening and want to know how to stop
this from reoccuring.

I have a new laptop I bought one week ago and get the same kind of stuff
when I try to download anything...I uninstalled the anti-virus software,
turned off
windows firewall to try to dowload and nothing works...I get:

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6001.18000
Application Timestamp: 47918f11
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 035e0fb1
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
 
R

Rick Rogers

Hi,

Click start and type "internet explorer". One of the menu entries will be
(no addons), select this and see if the problems still occur.

If they do not, and I suspect they won't, you will need to begin
disabling/uninstalling addons that are loading with internet explorer. This
is done under internet options/programs tab/manage addons.

You should try to avoid tagging onto older posts with new problems, as yours
may go unseen and unanswered buried pages deep.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
H

haskins69

Ok I'm getting same issue , well kinda the same when I try to use my
dreamscenes & deskscapes most of them not all though cause windows explorer
to crash not internet explorer. and 99% of them say "StackHash_fd00" is the
faulty modual , which when I google it it say's it's a firefox modual , so I
uninstalled firefox and get the same error,any idea's? anyone please help ??
 
R

Renfromnl

The problem occures during Browsing my files and is the same fault as
mentioned on the first item.
But your statement of to make it work is about INTERNET EXPLORER but is
about just the WINDOWS VISTA EXPLORER.
So this didn't help at all, please come forward with a working solution.
 
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R

Rick Rogers

Hi,

The solution, as written, is for a user having trouble with Internet
Explorer, but the problem is likely the same. Internet Explorer and Windows
Explorer share many modules, and a problematic plug-in for IE can easily
affect WE. Through the Control Panel/Internet Options/Programs tab, disable
unnecessary add-ons, then retry running Windows Explorer.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
H

haskins69

I found out the answer and some won't like the results

Vista ultimate , I only speak of it because thats all I have is very codec
un-freindly

If you have any program that installs it's own codecs in windows folder it
causes "comm surrogate error" and "windows explorer crashes"

I'm [here the part people may not like] talking of programs such as "nero"
and "roxio" and probly converter w/their own codecs

I had a year of trouble till I figured this out and now my system is running
great

heres what I now use

codec pack "K-LITE MEGA CODEC 417"

burning "Ashampoo 8"

converting video "Winavi and cucusoft pro 7.07"

this combo works and well I can play all video formats on windows media player

and I can convert all formats to DVD

Ashampoo burns quicker that Nero and uses less space ashampo 33mb[nero184mb]
[the new roxio 2009 2.24 GB] so you can see the benifit there

I have tested this configuration for a couple day's now , and no errors or
crashes at all , my dreams and desk scapes all now work

I converted and burned 30 movies yesterday

hope this helps others , my trouble was I thought bigger and more options
was better I was so wrong

simple and does the job works much better I now have a stable and working
system

finally !!!!! vista don't suck any more

found this out on my own w/help from a few forums , they didn't know the
answer but helped piont me the right way
 
S

SacredAge

i really need help. new dell inspiron 15, fully upgraded, month old. now blue
screen crashdumps and no soloution. i can diconnect bluetooth and restart and
it'll log in normally with stlog.dll warnings and system rstore option(which
don't work at all) it only seem to want to blue screen crashpdump when i turn
on bluetooth. usable in safe mode with networking but not normally. i need
sound and certain pages for school.. here is what it tells me

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 8FE08E45
BCP3: ABAE1FE0
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini073009-09.dmp
C:\Windows\Temp\WER-48609-0.sysdata.xml
C:\Windows\Temp\WER11FA.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Please email me or call.. (e-mail address removed) 613-541-1086 justin
 
R

Rick Rogers

Hi,

The BCCode, 0x8E, indicates a driver problem, and the fact that it happens
when you connect a bluetooth device gives a pretty clear definition of where
the problem lies. You need to check with the system manufacturer for an
updated driver set to support the hardware as a first step.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
Vote for my shoe: http://rick-mvp.blogspot.com
 
S

SC Tom

Not only that, but if it's only a month old, contact Dell since it is still
under warranty.

SC Tom
 
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A

A Osibodu

Rick Rogers said:
Hi,

Click start and type "internet explorer". One of the menu entries will be
(no addons), select this and see if the problems still occur.

If they do not, and I suspect they won't, you will need to begin
disabling/uninstalling addons that are loading with internet explorer. This
is done under internet options/programs tab/manage addons.

You should try to avoid tagging onto older posts with new problems, as yours
may go unseen and unanswered buried pages deep.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
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A

A Osibodu

The solution worked. I disabled 'Search Helper' under the Microsoft
Corporation group Add-ons. Many thanks.
 

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