Windows Explorer Errors

[Guest]

I'm running XP Pro on a Sony Vaio laptop with 1gb of memory. Everything has
been fine until a week ago when I suddenly started getting Windows Explorer
error messages immediately after logging on to my main user account. On
closing the message, it would immediately reappear so I would leave it and
then find that various services (IE, word, Start menu, etc) would freeze
necessitating a reboot.
I then started accessing my other user accounts and started getting the same
messages although the freezing does not happen as frequently.
I've checked the error log and the following message constantly appears:

'Faulting application explorer.exe, version 6.0.2900.2180, faulting module
unknown, version 0.0.0.0, fault address 0x0000dd4a' .


There are also a several of these messages:

'The COM+ Event system detected a bad return code during its internal
processing. HRESULT was C0000005 from line 44 of
d:\qxp_slp\com\xom1z\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.'

I've ran various virus / malware / spyware type checkers and register
cleaners and the problem remains. Have also followed the clean boot process
with no success.

Note that the problem does not occur in Safe Mode.

Any help would be appreciated.

 

[Gerry Cornell]

Mark

Please post a copy of the Error / Warning Reports as they appear in
System / Application logs in Event Viewer.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error
Report. Make sure this is the first paste after exiting from Event
Viewer.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

Gerry,

Thanks for taking the time to respond. I've followed your instructions and
the pastes are below. The first is the windows explorer error, second is the
COM+ error, third is the IE error that also occurs and the fourth is a
Dr.Watson error reflecting a message that also occurs with the problems. Note
that I'm writing this message via a new user account I've set up on the
system that has so far not suffered any error messages.

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 23/12/2006
Time: 12:00:54
User: N/A
Computer: DIBBLE
Description:
Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module
dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 72 77 ure drw
0018: 74 73 6e 33 32 2e 65 78 tsn32.ex
0020: 65 20 35 2e 31 2e 32 36 e 5.1.26
0028: 30 30 2e 30 20 69 6e 20 00.0 in
0030: 64 62 67 68 65 6c 70 2e dbghelp.
0038: 64 6c 6c 20 35 2e 31 2e dll 5.1.
0040: 32 36 30 30 2e 32 31 38 2600.218
0048: 30 20 61 74 20 6f 66 66 0 at off
0050: 73 65 74 20 30 30 30 31 set 0001
0058: 32 39 35 64 295d

Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 22/12/2006
Time: 23:35:54
User: N/A
Computer: DIBBLE
Description:
The COM+ Event System detected a bad return code during its internal
processing. HRESULT was C0000005 from line 44 of
d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 22/12/2006
Time: 18:20:50
User: N/A
Computer: DIBBLE
Description:
Faulting application iexplore.exe, version 7.0.5730.11, faulting module
unknown, version 0.0.0.0, fault address 0x0000dd4a.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 37 2e 30 2e 35 37 e 7.0.57
0028: 33 30 2e 31 31 20 69 6e 30.11 in
0030: 20 75 6e 6b 6e 6f 77 6e unknown
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 64 et 0000d
0050: 64 34 61 0d 0a d4a..

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 18/12/2006
Time: 18:35:04
User: N/A
Computer: DIBBLE
Description:
Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module
dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 72 77 ure drw
0018: 74 73 6e 33 32 2e 65 78 tsn32.ex
0020: 65 20 35 2e 31 2e 32 36 e 5.1.26
0028: 30 30 2e 30 20 69 6e 20 00.0 in
0030: 64 62 67 68 65 6c 70 2e dbghelp.
0038: 64 6c 6c 20 35 2e 31 2e dll 5.1.
0040: 32 36 30 30 2e 32 31 38 2600.218
0048: 30 20 61 74 20 6f 66 66 0 at off
0050: 73 65 74 20 30 30 30 31 set 0001
0058: 32 39 35 64 295d


Hope you can make sense of the above, thanks in advance for your assistance.

Mark