Windows Explorer Error

[Guest]

After I have installed XP SP2 last Friday (Mar 25, 2005)I am not able to use
the WINDOWS EXPLORER anymore.
When right clicking on START button and then selecting Explorer - Dr. Watson
Debugger generates an error.
I am getting the same error when trying to launch the WINDOWS EXPLORER via
My Computer as well...

Any idea how can I fix this problem? Any advice would be greatly
appreciated....

Regards,
Michael.

 

[Gerry Cornell]

Michael

Please post a copy of the error report in Event Viewer.

Make an exact note of the precise text of any error message. Minor
discrepancies can
make it harder to search for information about the error message.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer.
When researching the meaning of the error, information regarding Event
ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the
error you want to copy. In the window, which appears is a button
resembling two
pages. Double click the button and close Event Viewer. Now start your
message
(email) and do a paste into the body of the message. This will paste the
info from the
Event Viewer Error Report complete with links into the message. Make
sure this is
the first paste after exiting from Event Viewer.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~

 

[Rock]

After I have installed XP SP2 last Friday (Mar 25, 2005)I am not able to use
the WINDOWS EXPLORER anymore.
When right clicking on START button and then selecting Explorer - Dr. Watson
Debugger generates an error.
I am getting the same error when trying to launch the WINDOWS EXPLORER via
My Computer as well...

Any idea how can I fix this problem? Any advice would be greatly
appreciated....

Regards,
Michael.

Was the system clean of all malware before you did the SP2 upgrade?

How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/?id=875350

Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/?id=837783

Free Technical Support for SP2
http://support.microsoft.com/oas/default.aspx?ln=en-us&x=18&y=6&c1=509&gprid=6794&

 

[Guest]

Gerry,
This is from the event viewer:

#1: (Category 101)
===
Hanging application hh.exe, version 5.2.3790.1159, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

#2: (Category 100)
===
Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module
dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.



Thanks in advance!

Michael.

 

[Gerry Cornell]

Michael

What are the Event ID and Source for each?

When researching the meaning of the error, information regarding Event
ID, Source
and Description are important.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~