Windows Explorer error repeatedly

[Laura MS MVP]

I created a reg file for you, just download it then double click on it to
merge it into the registry. If the reg key is found on your system then it
will remove it. http://pcbutts1.com/downloads/pe.reg


--
Stalking is a Crime
Stalking charges are serious and
almost every state now has a strict stalking law.

I don't have another xp computer to extract those files from to write to a
disk. How do I search for that registry key?

Yes it can, that's a PE executable. There are removal instructions here
http://www.sophos.com/support/disinfection/pedis.html#q3 also check for
the
presence of this registry key and delete it if found
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\PINF]



--
Stalking is a Crime
Stalking charges are serious and
almost every state now has a strict stalking law.

onecare found virus: Win32/Parite.B Could this be what is messing up
Explorer? I don't think onecare removed it though or and others like
W97m/Thus.G or TrojanWINREG/lowzones.a or some
trojandownloader:BAT/ftper.gen
Norton 2008 hadn't seen these before. I'm still running others like
avast
now. Someone else had a similiar problem to mine with explorer messing
up
on
startup and said it was malware.

:




Hi James,
Download the file from here:
http://www.dlldump.com/download-dll-files_new.php/dllfiles/U/user32.dll/5.1.2600.2180/download.html

Then run these cleaning steps:
Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties
window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button
called
[ Clear History ..] click on it to clear your History caches, then
click
on
[Delete Files..] to delete Internet Files created over the time, click
on
[
Delete Cookies...] to delete your cookies left by visiting websites.

Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on
your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there
Disable
the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them
one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

If the above didn't help try to create a new user account by following
these
steps:
How to Identify a Damaged User Profile and Create a New Profile
http://support.microsoft.com/kb/811151

:

Here is what I've tried. I tried using system recovery from an
earlier
point
but every earlier point said it didn't work since there were no
changes
in
settings. In the recovery console I did run chkdsk /r which didn't
solve the
problem. Trying to copy the user32.dll file from the service pack
files to
system32 (to copy over old) didn't work since it said it was being
used
by
another person or program. I didn't find user32 in software
distribution-ofcourse running search uses windows explorer so it
fails(refreshes desktop).--Anything else to do?
Thanks for still helping me.

:


James
Borrow an exact CD from a friend and perform the steps mentioned
in
the link
I gave earlier!
If that not vaiable to you then take the machine to your local
repair
shop,
but backup your data first.
Or Try to run the checker on start up.
Also you can copy the file from the
C:\Windows\ServicePackFiles\i386
copy
it from this location to this:
C:\Windows\System32
or from this location:
C:\Windows\SoftwareDistribution\SelfUpdate\16.........long number
Open a local search for "user32.dll" and you will find it in more
than one
location.
Reboot your machine after copying the file, does it help?
HTH.
nass
---
http://www.nasstec.co.uk

:

The sfc /scannow didn't seem to work. The next solution
required
the xp cd
and I don't have that. Best Buy installed xp at the time of
purchase. Is
there anything else???--thanks

:



:

I keep getting a "Windows Explorer has encountered a problem
and needs to
close" error. After pressing send or don't send it just
comes
back up. Here
is the info---- Appname:explorer.exe AppVer:6.-.2900.5512
ModName:user32.dll ModVer: 5.1.2600.5512 Offset:00009de9

I have tried cleanup- CCleaner, Spybot, Norton 2008


How to repair damaged or corrupt user32.dll:
http://forums.techguy.org/windows-nt-2000-xp/544919-explorer-exe-crash-startup.html

HTH.
nass

 

[PA Bear [MS MVP]]

"Laura" is NOT an MS MVP nor a woman! Do NOT download anything from *his*
webpages!

 

[Laura MS MVP]

PA Bear is a joke and his status as an MVP will not last long. MS does not
allow the disrupting of their NG and trolling especially by MVP's.


--
Stalking is a Crime
Stalking charges are serious and
almost every state now has a strict stalking law.

 

[PA Bear [MS MVP]]

<pft> Put up or shut up, Chris.

PA Bear is a joke and his status as an MVP will not last long. MS does not
allow the disrupting of their NG and trolling especially by MVP's.

 

[Mill3rs]

Hi there,
I'm new to this whole discussion thing... but I"m getting a similar problem.
EVERY time I try to get into the "My Pictures" folder, my whole Windows
Explorer quits and has an error message - telling me to debug, send a report
or close. It will also close down any MSIE windows I have open. I have
tried debugging and sending error messages, but nothing has helped. I have
run at least 4 scan programs and have downloaded a few others, but nothing
seems to help. In the page below, the problem seems to be that the person is
having problems in windows startup. Mine is only when trying to get into my
pictures. I have a LOT of family pictures on my computer and would like to
print them out, but can't even get into them.

On our LAN, I can get into the "My Pictures" folder from my daughter's
laptop and do what I need to do, but I'd much rather do it from my desktop
with a real mouse instead of that stupid touch pad.

I went to the website (How to repair damaged or corrupt user32.dll:

http://forums.techguy.org/windows-nt-2000-xp/544919-explorer-exe-crash-startup.html
) but it says that the problem is with starting Windows. I o9nly have the
problem with getting into the "My Pictures" folder and looking at pictures.

I have Windows XP home media edition and can't use the media center either,
as it'll close down as well. As for my computer, I as I have said, I have XP
media edition, I prefer to use Firefox instead of MSIE (someone told me it
has less viruses, but I have yet to see the proof). Do you need to know
anything else?

Please Help!