windows explorer error message



I cannot gain access to many of my folders in "My Docs". I keep getting
"Windows Explorer has encountered a problem and needs to close. We are sorry
for the convenience." The error signature is then logged as
AppName:explorer.exe AppVer 6.0.2900.3156 ModName: unknown. The folder then
closes down.

This has been happening for 7 days now. I have attempted a system restore
without success. Can anyone help?

PA Bear [MS MVP]

Unexplained computer behavior may be caused by deceptive software

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware

When all else fails, HijackThis v2.0.2
( is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to,,,, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

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