Windows Explorer Crashing when opening Network Share


J

Jack Luminous

Hi

I have this problem where Windows Explorer crashes every time I attempt to
access one particular folder on our network. If I look at the Event Viewer I
get the following message:

===========================================

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 03/06/2010
Time: 08:54:12
User: N/A
Computer: NGB01P069
Description:
Faulting application explorer.exe, version 6.0.2900.5512, faulting module
shlwapi.dll, version 6.0.2900.5912, fault address 0x000084d9.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 73 68 6c 77 61 in shlwa
0038: 70 69 2e 64 6c 6c 20 36 pi.dll 6
0040: 2e 30 2e 32 39 30 30 2e .0.2900.
0048: 35 39 31 32 20 61 74 20 5912 at
0050: 6f 66 66 73 65 74 20 30 offset 0
0058: 30 30 30 38 34 64 39 0d 00084d9.
0060: 0a .

==========================================

The problem also occurs when I try to view a MOSS Document Library in
Windows Explorer mode. Seems to be caused by shlwapi.dll which contains
functions related to UNC and URL paths.

Have reinstalled XP SP3 and searched for any registry errors but not had any
luck. Would be grateful for any advice received.

Many thanks,

Dougy
 
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